Support

Description

Support for VirtualHere hardware and software

Unstable client

Forums

We're testing the software on our Hyper-V Server core 2019 environment.
The goal is to passtrough an USB-franking machine to its client which is running on a virtualized Windows server 2019.

It seems to be working but the connection crashes a lot of times during the day which results in an unresponsive franking machine.
I suppose it will be running fine if the client is running as a service too, but there seems to be no way to test it without buying a license first.

Parsing polling xml failed()

Forums

Hi!

I have been using VirtualHere for couple of months, but several of weeks ago I began to receive error messages:

VirtualHere Client
Parsing polling xml failed ()

And the client exits. This occurs from time to time on 2 machines, sometimes after waking from sleep / unlocking computer.

My system:
Client: macOS version 4.9.8
Server: Raspberry Pi Model 3B version 4.1.0

I am using default settings on both sides.

Best wishes,
Ilya Putilin

404 for vhsd_profavif.sys

Forums

<p>I'm getting an error downloading a driver. The log says:
</p>
<p>2020-03-13 14:59:45 INFO :Installing driver for class ProfAvIf {94927C1D-232C-4B57-8DDA-D15137B8523D}<br />
2020-03-13 14:59:45 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64… />
2020-03-13 14:59:46 ERROR :There was an error downloading, HTTP response code said error (404)<br />

Problem with stuck inactive session on window PC

Forums

Hi there,
I have a virualhere USB Hub installed on my Linux Kali Raspberry 3 box.
All sessions stucks inactive after a while period.
The virtualhere system messages log is empty. USB power "suspends" configuration on Windows is disabled.
I tested a couple of PC with the same result. Procedure: "Stop" using COM port device and "enabling" it again resolves the issue but it is not very convenient.

Could you please give me an advice.

Regards,
Nikolay

Android App not working while charging USB hub

Forums

<p>Hi,
</p>
<p>Everything Runs great - i have a USB Hub in my Android phone connected With 3 USB ( Mouse etc.) My Hub has a seperate Port only For charging my Phone while the Hub is in the phone. But when it charges, the app ist Not working anymore. No Mouse or Keyboard detected. When i Take Out the charging cable it works again. Ist there a solution for this?</p>

how can I set a static IP address on a PI running this?

Forums

I have a raspberry pi 3 configured and working, but I need to force a static IP address as I have a device that cannot be changed and I need to put the Pi into the same IP Range

when I try to use sudo, it tells me it doesnt exist...

-ash: sudo: not found

I need to change the IP address of this thing

Virtual Here + ZeroTier + USB eLicenser issues

Forums

Hi Michael,

I've bought and used VirtualHere through my Steam Link for quite some time. Because of that exposure, I was wondering if it would be possible to use VirtualHere + ZeroTier + Cubase 10.5, since it would allow me to keep the eLicenser safe at home instead of risking loosing it. After reading through the forums and other posts online, it seemed like it wouldn't be totally crazy. So I installed the VirtualHere trial into my Synology, along with the dongle, but could not make it work over ZeroTier, or even the LAN.

Unknown usb device (Invalid configuration descriptor) in Xiaomi Mi Tv

Forums

Good, install virtualhere for steam link, I want to use it with android tv and steamlink application but it doesn't work.
Computer: Virtualhere for steamlink
Xiaomi Mi Tv 4s (Android Tv): VirtualHere USB Server
Remote: Xbox One Controller (bluetooth connected to xiaomi mi tv)