Support

Description

Support for VirtualHere hardware and software

Steam Link USB server running sub-optimally

Forums

<p>I have looked through the steam forums, and found mentions of the Steam Link processor being too weak to run both VH and streaming together optimally.<br />
I have however come across a different conclusion after some testing.
</p>
<p>My USB device is a Thrustmaster T300 wheel.<br />
I purchased the license
</p>
<p>Here are the 2 test cases I have run so far:<br />
1. Steam Link video streaming with native VH usb server<br />

Is the license an unlimited license?

Forums

Sorry for the dumb question but seems I couldn't find this one the website.
I have a few questions regarding the license:
1. If I purchase a license from here https://www.virtualhere.com/purchase, the license will be bond to one device, my question is, could the device by any platform, including windows/linux/ARM ?
2. After I purchase the license and activate the server, this server could share as much usb devices as possible, as long as the server support it right?

VirtualHere client dies with `Too many writes to wake-up pipe?`

Forums

I'm running Ubuntu 18.04.1 in a Hyper-V vm, on which I've installed Hass.io, and I'm using VirtualHere so that this guest vm can use the zigbee+z-wave USB stick that is plugged into its Windows 10 host machine. (This seems like a fairly common use case for usbip packages like VirtualHere.) This is a new setup for me, I'm only a few days in. It works for a while, but at some point when I'm not using it or looking at it, it stops responding and won't recover until I restart the VM.

Repeated (every 1-2 minutes) Windows 10: VMware Wkstn 15.5 hcmon Detected unrecognized USB driver (\Driver\vhusb3hc)

Forums

After upgrading a Win 7 Pro machine to Win 10 pro I receive the following groups of three warnings on a repeating basis every one to two minutes:

Win administrative events log:
hcmon - Detected unrecognized USB driver (\Driver\PnpManager).
hcmon - Detected unrecognized USB driver (\Driver\vhusb3hc).

It appears that VMware 15.5 usb hcmon doesn't like the Virtual Here usb 3 driver.
Is this a known issue? Has anyone found a workaround?

This did not happen in Win 7 running VMware 10.

Sound desync with video

Forums

Ok, first some background:
I have a wireless joystick and throttle setup using a raspberry pi4 with VirtualHere server. I decided I wanted audio on it to. Through lots of experimentation, I was able to get quite reliable audio in and out by having the Pi connect to a dedicated 5ghz router connected to a dedicated ethernet adapter on my PC. The USB audio I've been using is quite old, only 16bit, 48khz quality, but the popping is quite minimal and the audio has never lost sync with video.

Rasberry Pi USB-Serial FTDI device issues.

Forums

<p>I have an astrophotography setup in my garden that I currently run a powered USB cable from a powered USB hub on my scope mount that all the peripherals connect to.<br />
Most have their own power supplies but a couple are powered through the USB cable. I also have two devices that use USB-Serial FTDI adapters, one is the mount and the other is a cloud sensor. I have a Raspberry Pi 4 in the scope house that acts as a USB hub using the Virtualhere usb server.<br />

Cannot use device ("There was an error using this device")

Forums

I have a USB instrument connected via USB. This instrument works fine, and it can be used locally without any issues.

When trying to connect remotely, I get the message: "There as an error using this device".
Connecting to a different instrument on the same machine, from the same remote system worked fine, so it seems it's about this particular one.

You can see the error and the device I'm trying to use in this screenshot:

https://i.ibb.co/0tgc72y/VH-error-using-device.png

macOS 10.15.1 Printer not found

Forums

Hi,
I read myself through a lot of threads in the board but didn't find an answer so far. I'm using macOS Catalina 10.15.1 and I'm wondering why I can't find my printer in the printer preferences although I have it in use with virtualhere. I read about several problems concerning macOS Catalina, but each thread ends with "wait for 10.15.1" so I was wondering if there's any progress or maybe I'm doing anything wrong or I maybe I just have to wait for another release.
Regards
Benjamin