Support

Description

Support for VirtualHere hardware and software

Problem regarding Virtualhere, Steam Link on Shield TV Pro 2019 and Xbox Elite 2 controller

Forums

Hi, this problem is really frustrating for me. Any help is appreciated.

I've been playing games on Steam Link app on Shield TV Pro 2019 for a while, with Xbox wireless adapter plugged in to USB port, and Virtualhere server installed and "shared" the dongle in Virtualhere settings in Steam Link.

After the streaming began, everything seems perfect for a while. Let's say 1 hour. Then suddenly the controller disconnected with the dongle, both flashing light and I need to reconnect.

trial?????????

Forums

hello just downloaded from website and put VH on my PC and android i plugged my XB1 controller to my phone. The Client shows android hub and a windows hub. I click on use this device under the android hub which is my controller. VH tells me this server trial has expired, please purchase a license to continue using. How can my trial time be up if i have never used the software?? i also have the VH USB Server Help Please

Possible security issue (event system)

Forums

Hi Michael,

since it is possible to set custom events for devices without requiring the admin password (e.g., using the Windows client), there's a possibility of hijacking a server connected to the same LAN without knowing the password just by launching the VirtualHere client and setting a custom event handler to launch a malicious script (changing a password, rebooting the server, etc.) on a device and just waiting for the event to eventually happen.

Shield Pro 2019 and G29 steering wheel.

Forums

Hey guys.

I got this steering wheel. Logitech G29.

When plugged in the PC its a 900 degrees wheel.

When plugged in Shield Pro, virtualhere open on Shield and PC, its a 180 degrees wheel. Works fine besides that.

Any ideas how to fix this. It worked the first time i tried it, then i bought licence, now it dont work.

macOS Catalina (10.15.2) client sees Epson MFD as scanner only

Forums

Hi,

Since I have upgraded my laptop to Catalina, what was printer+scanner combo (Epson L850) is seen as a scanner by macOS client (and not a fully functional one, instead of "Epson L850" in "Add Printer" list in macOS's control panel it now displays as "PID 0851"). I cannot print now. Checked from two clients. The host is QNAP NAS device. The Epson device is seen properly from Windows 10 client and that client is able to print, so it's a matter of macOS client.

Do I have to downgrade or will you please fix the client?

Microsoft Xbox adapter for windows - shows in client but can't be used

Forums

Hi

Trying to get my new xbox one controller adapter working with virtualhere when running windows. With my two nvidia shields, the adapter passes through to the W10 client without issue and works great. On windows 10 running the latest windows server, the dongle shows up in the client but I can't actually get the client to use it... selecting use device doesn't do anything menaing that I cannot pass through the adapter and eventually get an error stating it cant use the device. Is this a problem with the new MS adapters or just user error?

Thanks

Chris

CloudHub with client as service, multiple disconnections during the day

Forums

Dear Michael, I'm using the CloudHub version 4.0.8 on multiple GL-MT300N-V2 with just one device (Silicon Labs, CP2102N USB to UART Bridge Controller) connected directly to each unit's USB port, without any USB hubs.

The clients are all running VirtualHere version 4.9.5 on Windows 7 Pro x64 in Hyper-V virtual machines, all devices are connected to the same LAN (latency is 1-2 ms). I have all the VirtualHere clients running as Windows services with Auto-Use Device turned on.