Support

Description

Support for VirtualHere hardware and software

After upgrading client OS to to win10 1903 the USB mouse is found, but there is no mouse movement or pointer

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After upgrading client OS to to win10 1903 the USB mouse is found and connected like before the upgrade, but there is no mouse movement. Should VirtualHere be working with win10 1903? What could be steps to try and fix this problem?

VirtualHere Client Crashed on macOS 10.13.6

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Hello,

I tried to open VirtualHere app on macOS 10.13.6 but it crashed. It said "Please see syslog for more information."
I checked the syslog and found crash backtrace as below. But still I cannot figure out what was wrong.
Could you please find out what was wrong with the client app.
Your reply will be very helpful. Thanks.

Using VH on nvidia shield GeForceNow

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I’m trying to use my Logitech g29 wheel on nvidia GeForceNow. VH is in installed and working in my steam library and can be found while using my pc, however, it doesn’t appear in my steam library when using GeForceNow. It’s nowhere to be found.

I’ve tried putting the VH app on my Shield, VH works with my Xbox elite controller and mini keyboard but not the g29.... not even the prompt to always use VH while this devise is plugged in. The g29 does power up and calibrate when plugged in to the USB but that’s all.

Any suggestions will be appreciated!

Issue with the new Ryzen 3000 with Windows 10

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Hello,

I have detected an issue with the x64 client for windows (I don't know if other versions are affected).
I use vh client for windows 10 1903 64 bits connected to an Android server.

I have analyzed that the client prevents the new Ryzen processors to enter on idle state because it makes "Outstanding Timer Request"

If you open powershell and launch this command:

powercfg /energy /duration 5

VirtualHere Server Raspberry PI - 40 usb devices

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Hello-
I have a raspberry pi running with about 40 usb devices. There's 4 usb hubs with 10 keys each. I've noticed a problem starts to occur when I start the server with all of the devices connected. The keyboard and mouse are not responsive on the system and I'm unable to ping the Pi.

The system appears to be fine if I start the Pi with 10 devices. Problems start to occur when I turn on and connect 20 or more devices.

VirtualHere Client not picking up TPcast after win10 update

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I ran a windows 10 update yesterday and my VirtualHere client (now running 4.8.3) is not picking up my TPcast. I tried reverting to the original TPcast firmware with the original TPcast connection wizard, and that worked. Where do I start troubleshooting?

//Bjössi

Linux GUI Client not seeing USB Hub

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I have a Server running on Windows 10 and a GUI Client running on Ubuntu 18.04 Linux machine.
On the Windows 10 machine i have 2 port USB Hub device to which 2 child USB devices are plugged in.
On the Linux Client i can see the 2 child USB devices but not the USB Hub. I need to be able to see the hub as well for my Linux application to work

iphone not working on macos host

Forums

Hi,

i'm interested to buy your software but when i used it in a ubuntu host (used linux server) and macos guest (in both vmware and virtualbox), the plugged in iphone (SE , 12.04 software version) is available but when i click "use this device" it disappears after some seconds and is not reachable! is it possible to use iphone over ip using your software or not ?

Regards.