Support

Description

Support for VirtualHere hardware and software

Using printer on ASUSTOR NAS

Forums

I have a Brother QL-1100 printer connected to my ASUSTOR 5002T NAS and the client installed on my iMac OSX 10.15.2

The issue I have is that in Printers & Scanners the QL-1100 is always showing offline in OSX so print jobs just sit in the queue and go nowhere. If I swap back to locally connected USB it immediately shows up as online.

Cant reconnect after restart

Forums

Hi, i have setup a virtualhere server on a windows 10 machine to use for ilok and steinberg elicencer. For about an hour it worked fine but after restarting the client i cant seem to be able to reconnect at all. My plan is to use zerotier vpn so i can have access from my laptop from anywhere. i have purchased a client license although i dont know if that makes any difference. Any detailed setup guide would be very usefull. For some reason im trying to follow instructions but cant seem to be able to reconnect at all. im a newbie with networking and any help would be appreciated.

Steam Link USB server running sub-optimally

Forums

<p>I have looked through the steam forums, and found mentions of the Steam Link processor being too weak to run both VH and streaming together optimally.<br />
I have however come across a different conclusion after some testing.
</p>
<p>My USB device is a Thrustmaster T300 wheel.<br />
I purchased the license
</p>
<p>Here are the 2 test cases I have run so far:<br />
1. Steam Link video streaming with native VH usb server<br />

Is the license an unlimited license?

Forums

Sorry for the dumb question but seems I couldn't find this one the website.
I have a few questions regarding the license:
1. If I purchase a license from here https://www.virtualhere.com/purchase, the license will be bond to one device, my question is, could the device by any platform, including windows/linux/ARM ?
2. After I purchase the license and activate the server, this server could share as much usb devices as possible, as long as the server support it right?

VirtualHere client dies with `Too many writes to wake-up pipe?`

Forums

I'm running Ubuntu 18.04.1 in a Hyper-V vm, on which I've installed Hass.io, and I'm using VirtualHere so that this guest vm can use the zigbee+z-wave USB stick that is plugged into its Windows 10 host machine. (This seems like a fairly common use case for usbip packages like VirtualHere.) This is a new setup for me, I'm only a few days in. It works for a while, but at some point when I'm not using it or looking at it, it stops responding and won't recover until I restart the VM.

Repeated (every 1-2 minutes) Windows 10: VMware Wkstn 15.5 hcmon Detected unrecognized USB driver (\Driver\vhusb3hc)

Forums

After upgrading a Win 7 Pro machine to Win 10 pro I receive the following groups of three warnings on a repeating basis every one to two minutes:

Win administrative events log:
hcmon - Detected unrecognized USB driver (\Driver\PnpManager).
hcmon - Detected unrecognized USB driver (\Driver\vhusb3hc).

It appears that VMware 15.5 usb hcmon doesn't like the Virtual Here usb 3 driver.
Is this a known issue? Has anyone found a workaround?

This did not happen in Win 7 running VMware 10.

Sound desync with video

Forums

Ok, first some background:
I have a wireless joystick and throttle setup using a raspberry pi4 with VirtualHere server. I decided I wanted audio on it to. Through lots of experimentation, I was able to get quite reliable audio in and out by having the Pi connect to a dedicated 5ghz router connected to a dedicated ethernet adapter on my PC. The USB audio I've been using is quite old, only 16bit, 48khz quality, but the popping is quite minimal and the audio has never lost sync with video.

Rasberry Pi USB-Serial FTDI device issues.

Forums

<p>I have an astrophotography setup in my garden that I currently run a powered USB cable from a powered USB hub on my scope mount that all the peripherals connect to.<br />
Most have their own power supplies but a couple are powered through the USB cable. I also have two devices that use USB-Serial FTDI adapters, one is the mount and the other is a cloud sensor. I have a Raspberry Pi 4 in the scope house that acts as a USB hub using the Virtualhere usb server.<br />