Support

Description

Support for VirtualHere hardware and software

no usb key

Forums

virtualhere was running with zero problems for the past 10 months on synology ds210j serving 7 dongles

i think after update to 3.95 ( i am on 3.9.7 now) and 4.9.7 it is not working.

server is ok.

client is ok

Android - the client does not connect to the server

Forums

Hi!
I bought an android license half a year ago to use it on my nvidia shield and gamepad elite.
It worked fine, but from that time I didn’t use program.

Now I decided to play, updated the client to the latest version, but it cannot connect to the server on the shield. It tries to connect time after time and nothing happens.
I re-installed the program on the Shield, the license has flown off, but the client still cannot connect.

I do not understand what to do?

Server issues on macOS 10.14

Forums

Hello,

We have been evaluating Virtual Here for multiple use cases and everything has been going well and worked as expected. We have tried most combinations of Windows/Linux(both Ubuntu desktop and OpenWRT)/macOS as both client and server.

The only issue we are currently facing is the Server on macOS 10.14.5 - the Virtual Here server version we are evaluating is 3.9.5.

The log contains the following items:

XBox One controller

Forums

Hello,
I am trying to connect 2 controllers (a generic gamepad and a xbox one gamepad). I have bought a license last week but I'm not able to connect the xbox one controller (the generic controller works fine).
I am using a rapberry pi 3 with the server specifically compiled for it and windows 10 64 bits with the client installed as a service.
The xbox one controller works fine when connected directly to the windows 10 computer.
Is virtualhere compatible with the xbox one controller ? Is there anything that I can do to have it work ?
Thank you by advance !

Huge list of questions, about to purchase but need to check some boxes :P

Forums

I have a few questions before I proceed with my purchase.

1) i predominantly use a shieldtv with the steam link app. Using a DS4 or Xbox One is currently possible, however not ideal due to android hijacking some button mappings (select/back etc) and requiring valve to improvise with button combos. I detest it. Will this solution allow me to circumvent that and still use steam configs system for mapping? (I assume so, but want to be certain)

There was an error using this device.

Forums

Hi

I'd like to use VirtualHere Server on a Mac with macOS Mojave 10.14.5 and a Mac client of the same version of macOS. A Sentinel dongle that runs on the server shows on the client. The first time I used this device on the client some driver was installed, but installation of the driver ended with an error message. Now, when clicking "use this device" for the Sentinel dongle it's always showing the error "There was a error using this device."

OSX: Client can't install driver when trying to connect to a server->device

Forums

Hi, I have the server (trial) set up on a WIn10 machine and have used EasyFind to get the Client to find the server. Every things working up to this point. I can see the server and its USB devices on the client.

When I try to connect to a device, the client starts to install a device driver under OSX and I get an error saying it can't.
I've followed the direction to reboot and try again, with the same result.
Here is the log from the client.

This device cannot start. (Code 10)

Forums

Hello!
I purchased this software through Steam for use with the Android TV version of Steam Link.
Long story short (I've spent hours troubleshooting this and I usually know my way around PCs), I get the "This device cannot start. (Code 10)" error with both Xbox 360 Controller and DualShock 4 Controller.
A usb wireless mouse however works (it's a cheap Microsoft wireless mouse, it shows up as MS nano transreceiver or something along those lines).
The most interesting part is that the two controllers give out different error messages.

Reverse proxy

Forums

Hello again.

well i have a server synology. I am using it as a plex server and it uses a reverse proxy so I do not have to open multiple ports on my router. I'm having trouble or I do not know if it's compatible for me to use a single port to connect from the outside on the virtualhere server.

My setup is like this.

link in the image.

https://drive.google.com/file/d/1wz5G6VF1F9iZVOLBe9dlLTxhOZ_9S0VT/view

the log that gives me and this one when I try to connect