Support

Hello,
i configure raspberry with VirtualHere Server.
It's all done, and i see all USB devices in Client (windows7).
if i select a optical mouse, for exemple, i can use "remote" mouse and it works.

In Client:
VENDOR: AKS
PRODUCT: HASP 2.17
VENDOR ID:0X0529
PRODUCT ID 0X001
ADDRESS: 114

but, if i "Use This device" HASP 2.17, the software that's use the HASP dongle, dont detect.

it's because i'm use the trial version? The full version works?

Hi,

we have a Virtualhere Client running on Windows Server 2008r2 as a Service.

But everytime we reboot the Server or restart the Virtualhere Client Service, all Settings are gone ( like " Auto-Find Hubs" and "Auto-Use All Devices")

How can i safe this settings that they survive a reboot?

BR Markus

After upgrading client OS to to win10 1903 the USB mouse is found and connected like before the upgrade, but there is no mouse movement. Should VirtualHere be working with win10 1903? What could be steps to try and fix this problem?

Hey!

After reinstalling windows since I got a new SSD, I tried to get virtualhere running again, but when I click on the 64bit exe it just pops up real quick in the bottom right icon tray and instantly dissapears again.

There also seems to be no process running or anything its just gone.

Help?

Hello,

I tried to open VirtualHere app on macOS 10.13.6 but it crashed. It said "Please see syslog for more information."
I checked the syslog and found crash backtrace as below. But still I cannot figure out what was wrong.
Could you please find out what was wrong with the client app.
Your reply will be very helpful. Thanks.

I’m trying to use my Logitech g29 wheel on nvidia GeForceNow. VH is in installed and working in my steam library and can be found while using my pc, however, it doesn’t appear in my steam library when using GeForceNow. It’s nowhere to be found.

I’ve tried putting the VH app on my Shield, VH works with my Xbox elite controller and mini keyboard but not the g29.... not even the prompt to always use VH while this devise is plugged in. The g29 does power up and calibrate when plugged in to the USB but that’s all.

Any suggestions will be appreciated!

Hello,

I have detected an issue with the x64 client for windows (I don't know if other versions are affected).
I use vh client for windows 10 1903 64 bits connected to an Android server.

I have analyzed that the client prevents the new Ryzen processors to enter on idle state because it makes "Outstanding Timer Request"

If you open powershell and launch this command:

powercfg /energy /duration 5

Hi all,

I am trying to connect to devices on RHEL 7.6. Getting the following error:
There are no more available free ports. Try disconnecting an existing device

Full log:

uname -r

3.10.0-1062.el7.x86_64


Hello-
I have a raspberry pi running with about 40 usb devices. There's 4 usb hubs with 10 keys each. I've noticed a problem starts to occur when I start the server with all of the devices connected. The keyboard and mouse are not responsive on the system and I'm unable to ping the Pi.

The system appears to be fine if I start the Pi with 10 devices. Problems start to occur when I turn on and connect 20 or more devices.

I ran a windows 10 update yesterday and my VirtualHere client (now running 4.8.3) is not picking up my TPcast. I tried reverting to the original TPcast firmware with the original TPcast connection wizard, and that worked. Where do I start troubleshooting?

//Bjössi