Support

Hi there,

I've been trying to use an EDTracker (http://www.edtracker.org.uk) with VirtualHere. Server is MacOS High Sierra, client is Windows.

It's a composite device offering a virtual serial port and a HID (3 axis joystick). The serial port connection worked well under the trial version, but the HID side of it never showed up.

Hi,

Help!

After formatting both the MacOS and Windows partitions on my Mac, I now have invalid licenses when trying to connect with my Shadow account.

Can you please transfer them.

This is an urgent issue as I stream on Twitch and am offline until this is corrected.

Thanks,

Neil

Hello I have a problem with my client and the connection to the serever I want. In order to connect I have to first open my client and then from specify hub manually insert the ip and I don't have a problem connecting. BUT if I close or restart my pc and then trying to connect again i get a system message saying "could not connect to " and it is resolved only if if the server in the other pc is restarted. Any ideas on why this is happening and how to resolve it? Because I don't have access myself to the other pc myself. Thanks.

Hi,
I'm running Win10 and the GL-MT300N-V2 device. Have been able to get the system working in wireless mode, but bought it to use over a wired system.

I've enabled LAN mode on the GL-MT300N-V2 device.
Connected the GL device to my router via an ethernet cable plugged into the LAN (not the WAN) port.
Started up the client software on a Win10PC connected to the router.
The Win10 client cannot find the GL device on the network

Any advice on how to get this to work?

thanks. JP

Hi,

I successfully created a linux USB server. I'm now struggling with the Win 7 64 bits client. I see the server and I see the USB devices attached to it.

When I want to remotely use my Brother MFC-7340 printer, Win 7 detect it as a wierd device named 0x01e7. I tried to update the driver but Win 7 always said it's a Composite USB device. I tried to "force" to associate it to a Brother driver but Win 7 gave me a Blue Screen of Death...

Hi,

Couldn't find an answer to this on the forum, sorry if this is a duplicate.

Using the UI on OSX HighSierra, installation of 'osxdriver' fails. UI provides the following advice:
"The VirtualHere Client drivers could not be loaded.

Using virtual here client on win10 to server on raspberry pi. It is working with usb key or webcam.
Now trying to connect to my telescope (usb with usb to serial converter). This works on usb on my computer direct, but on the client. I select once and get the above message. Select again and it connects but telescope software cannot see the serial port.
Any clues gratefully accepted.

Probably covered before but I cant find it.
Client win 10
Server raspberry pi 3B+
Server is installed ok and running (query returns PID number)
Client is running but cannot see server on Pi.
Both on same network
I have tried disabling win firewall but not working.

22:44:50 INFO :Error 'No such host is known. ' getaddrinfo failed for raspberrypi-2.local.:7575

I am not sure what this means. Is there a port issue? How can I fix it please.

Hello guys,

I use VirtualHere since a few months. It workd fine, it's great!
I installed it on my Mac Book Pro. This one has a Windows 7 Bootcamp's partition. Both have VH clients.

However, since this installation, I meet some issues.

On Mac OS : When I plug an USB device, it doesn't work first. I have to unplug/plug it one more time to detect it

On Windows 7 : USB devices are never detected.