Support

While the windows client is running fine I am in stuck while using the raspberry client.
on raspberry pi1 (jessi)
./vhuitarm7 -e -t list
Segmentation fault
./vhclientarmhf -t list
No response from IPC server

Hi.

I have a number of licences for raspberry pi’s running virtualhere software as a remote usb over ip server. I am finding that they are constantly loosing their licence key and I have to manually re-insert it. Is there anything I can do to stop this?

Thanks

I'm running client 4.4.8 and am connected to a server version 3.5.4.

In the gui, right clicking on the server, and then clicking properties, I get a bunch of server information (which is nice).

Running `/vhclientx86_64 -t "SERVER INFO,usbetht1-deb9-64"` (for example), I get nothing. I tried it from both mac and linux. I was hoping to get the same info as in GUI.

Any thoughts? I tried it with/without port, and using the IP address.

Hi there
I bought 3 licenses to use on 3 computers and, after a lot of trial and errors, I finally succeeded setting up SSL, which I thought was an obvious necessity. ( Wanted to do the certificates with the macOS integrated assistant, but couldn't adapt the method you described on the site to their parameters. So it's detached from my Root CA)

Anyway, the problem is still that I can't use the application capacities for the security dongle Yubikey 4 (product of Yubico).

I'm running VirtualHere CloudHub on a RPi3 (version 3.5.8), along with the USB Console Client for Linux (amd64) on a Hyper-V hosted Ubuntu server. Everything works fine with client 4.4.6, but if I upgrade the client to 4.4.7 after a few minutes I get "cp210x ttyUSB0: cp210x_open - Unable to enable UART" in the syslog and the USB device does not work. For the time being I've just downgraded back to 4.4.6, but please let me know what additional information I can provide for troubleshooting going forward.

Does the virtualhere server put any QOS information in the packets it sends? The equipment I am using maps DSCP values in packets to QOS as follows

DSCP values (Decimal) => WMM AC
0 to 7 => Best Effort
8 to 23 => Background
24 to 31 => Background
32 to 47 => Video (except 46)
48 and above (and 46 since UniFi v.2.3,6) => Voice

I have set up a basic, self-signed SSL connection between my clients and the VirtualHere server.

The clients are Win10 x64 (v4.4.7), the server is Linux x64 (v3.5.8).

The SSL instructions currently state,

"If you want the client to verify the server certificate ... add the parameter SSLCAFile=/path/to/ca.pem under the [General] section of the client vhui.ini ... If you do not add this parameter, then the server certificate will not be verified, but the SSL connection will continue."

Cant connect to USB 3D printers. When attempting to connect to the 3D printer from the client I receive "There was an error using this device". I can connect to other USB devices on the server PC without any issues, but I only need to connect to the printers.

Here is the server log when attempting to connect from the client:

phone is samsung j17 running android 6.0 providing 4g internet connected by usb cable to asus rt-58u router. pc ethernet hardwired to router and pc has internet. ace plc connected by usb otg cable to usb 4 port hub which is connected to usb port on pc.

android hub and virtual com port connection not made. whats wrong?

tom in ireland

I am using the Windows 64-bit server and Linux 32-bit client on Ubuntu 14.04.

The software works great for certain devices, but I really need to be able to pass through a USB Xbox controller. On the client, I'm able to see a device listed as "Controller", but when I attempt to use the device I'm met with an error message: "There was a error using this device..."

Are there any logs I can look to for more information?

Thanks