Support

Description

Support for VirtualHere hardware and software

There was an error downloading, HTTP response code said error (404): vhsd_freemotion.sys

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Cant connect to USB 3D printers. When attempting to connect to the 3D printer from the client I receive "There was an error using this device". I can connect to other USB devices on the server PC without any issues, but I only need to connect to the printers.

Here is the server log when attempting to connect from the client:

config question

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phone is samsung j17 running android 6.0 providing 4g internet connected by usb cable to asus rt-58u router. pc ethernet hardwired to router and pc has internet. ace plc connected by usb otg cable to usb 4 port hub which is connected to usb port on pc.

android hub and virtual com port connection not made. whats wrong?

tom in ireland

"There was a error using this device..."

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I am using the Windows 64-bit server and Linux 32-bit client on Ubuntu 14.04.

The software works great for certain devices, but I really need to be able to pass through a USB Xbox controller. On the client, I'm able to see a device listed as "Controller", but when I attempt to use the device I'm met with an error message: "There was a error using this device..."

Are there any logs I can look to for more information?

Thanks

Client side events

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I'm testing, how my application behaves when there is a network problem between VirtualHere server and client. After connection is lost between VirtualHere server and client, client side remove the usb device, but it seems that onClientBeforeUnbind and onClientAfterUnbind events are not executed when connection is lost.

SteamLink with Logitech Momo Racing wheel

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I purchased VirtualHere because I want to be able to use my Momo Racing wheel with my SteamLink. First off, I have to say the documentation for VirtualHere is terrible (non-existent?) After struggling to figure out how to even connect the damn thing to my SteamLink, I finally got it to show in the list of hubs while streaming. Now the problem is that the wheel and pedals are being detected incorrectly.

Problem with USB-Serial on Windows 7

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I've setup a VirtualHere server that's working fine with a Windows 10 machine. But when I try to use it on Windows 7, here is what I observe:

- The Server running on a RaspberryPi3 iLinux OS gets detected - AutoFindHubs is turned Off and I have specified the Server IP.
- 2 out of 3 devices connected to the RaspberryPi show up in the drop down in the Client running on Win7
-- Mouse - detected
--Keyboard - detected
-- USB-Serial FTDI device - Not Detected

- The Client running on Win7 also runs Symantec Anti-Virus and VPN software.

Auto find hub not working but only on one win10 machine

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This seems to be an obvious windows issue and nothing to do with VirtualHere client itself.

I have two windows 10 machines (one desktop, one laptor) and one windows 7 machine which is a laptop. On both laptops the client will auto find the server and display everything while the win10 desktop never finds it. I can specify the address of the hub and everything works fine.

Any ideas what could cause this? I assume its something to do with windows network settings but I can't seem to find anything different between the two win 10 machines.