Support

Description

Support for VirtualHere hardware and software

problem with QNAP ts 212

Forums

Hi. QNAP TS-212 + printer CANON MG5140. I'm using the licensed version of V3.4.7. Only part of the image or text is printed. If I connect the printer to my computer directly, it prints normally. The driver reinstalled, NAS rebooted, the application itself also reinstalled (on NAS and PC) - nothing helps.

Floating License?

Forums

We're looking to potentially deploy a number of servers to embedded devices. If so, ideally we would be able to automate this via our build process.

Some questions:

1. Is there a floating license option?
2. Is there a way to activate the license from the command line?

It will be difficult to automate deployment to devices with a specific serial number; especially if we have to do this via a GUI-based client.

Thanks!

License

Forums

Hi,
I am looking to buy a license but first I need to know what happens if my embedded board dies, or I decide to change to another one because the specs aren't good enough, do I have to buy a new license or is it possible to reset the license?

Thanks
Oscar

Client runs with warnings, but the USB device is not mounted.

Forums

Ubuntu GNOME 3.26.2

The client (vhuit64) runs as expected and shows the connected USB device (connected to a Synology NAS).

However the terminal window starts with a warning (that may not be serious):

(vhuit64:8640): IBUS-WARNING **: The owner of /home/dd/.config/ibus/bus is not root!

After "using" it with the menu, it fills the terminal every few seconds with something like:

*** WARNING: Received 6 packets; Accepted 1 packets; Rejected 5 packets because of interface mismatch

And there is no trace of any local USB device.

There was an Error Using this Device

Forums

Hi There

our company is very pleased to find your product, if it works as described, we will require many licences

I have paid for a full licence

I have downloaded and installed

VIRTUALHERE SERER and installed on a Windows 10 Desktop
VIRTUALHERE Client on a MS Surface Pro 3

The USB device we wish to use with your software is recognized by server and appearsto connect with no errors ( Log)

On the client machine USB HUB is visible , as is the USB Device

PROBLEM

USB Key shows up but won't mount

Forums

Running the server on a pi3, with an ilok and USB key with my waves license on it, so I can run swap all my audio software licenses between machines. I was running it on a pi2, but was never able to get power switching to work so i would need to manually unplug the ilok when switching machines, but both the ilok and waves license worked great. Moving to the pi3 the ilok power switching works perfectly now, but the usb key with my waves license on it shows up in the client, but when i "use" it, it does not mount on my machines.

Aimtrak light gun - absolute mode compatibility

Forums

i'm using a licensed pi3 optimized server to run various controllers to my win10 PC client. The majority are running fine.
Ultimarc's Aimtrak lightgun is giving me trouble, however. it is registered in the client software, and appears as both a HID mouse in device manager, and as a controller in the windows gamepad manager.
The gun works as a mouse, but doesn't move the pointer when connected via vh, and it's buttons are not being registered as mouse clicks.
I've read that it works in absolute mode.
can you offer any suggestions for getting it working?

PPA

Forums

Just wondering if there are any plans to make the various versions available via PPA? We deploy to a number of different devices and it would dramatically simplify our build process.

Mouse drifts with steam link

Forums

I have noticed that, whilst connected via SteamLink with virtualhere for steam link, everytime I press (on a USB Nintendo 64 clone pad) down on the right yellow dpad, mouse starts to drift up.

If I disconnect and reconnect the issue disappears until I use the key again.

Also weirdly, Start button seems to send "esc" key.

VirtualHere USB Server NAS QNAP TS-251+

Forums

Hi guys,
im currently testing VirtualHere to use my DVB-C Usb Tuner on my QNAP TS-251+.
Im using VirtualHere because it seems that the QNAP Usb passthrough is "badly" implemented and im getting stuttering and glitches and audio cracks when using it.
With VirtualHere it works very good so far. No glitches etc.
I installed the server from here
https://virtualhere.com/nas ( VirtualHere QPKG App )
The license said that i can use 1 device in the trial for free for 10 days.