Support

I'm running into a strange problem with a really simple device - A Tripp-Lite Keyspan USB to Serial Adapter with an RS232 loopback adapter attached to it. On a direct USB connection to a PC, I can use PuTTY to open a connection to it, type in data and then get it right back. But on Windows VirtualHere clients (Windows 10, VirtualHere Client 4.4.8), I get nothing but timeout errors. Interestingly, my Debian 9 client (kernel 4.9.0, VirtualHere Client 4.4.8) works just fine. I ran a direct Ethernet cable from the server and client machines to rule out latency (no change).

Hello,

Sorry if this has been covered but I could't find it in any search.
I did notice that iLok isn't support. Shame.

Any idea when it will be?

NAS USB Server - QNAP
Client - OSX
OSX - 10.10.5
iLok with Pro Tools.

Many thanks,
Abayyey.

Hello!

I recently upgraded my Windows 10 PC to the "Spring Creators Update," which is going to be released soon. I found that after the upgrade, my VH client stopped connecting to the server running on my Nvidia Shield TV.

Under the "USB Hubs" node on the client, I periodically see the message "Connecting to USB hub..." but it never completes.

I tried the client on a different (non-upgraded) Windows 10 PC, and it connects to the server just fine.

Hi,
I briefly owned a TPCast before returning it. I purchased a VH license for OpenTPCast, but I do not use it.
I do open source development writing remapping applications for HID devices, so at times I have a requirement to add support for a device that I do not own.
I am thinking that VH would allow me to potentially test code against a device that is remotely located.

While the windows client is running fine I am in stuck while using the raspberry client.
on raspberry pi1 (jessi)
./vhuitarm7 -e -t list
Segmentation fault
./vhclientarmhf -t list
No response from IPC server

Hi.

I have a number of licences for raspberry pi’s running virtualhere software as a remote usb over ip server. I am finding that they are constantly loosing their licence key and I have to manually re-insert it. Is there anything I can do to stop this?

Thanks

I'm running client 4.4.8 and am connected to a server version 3.5.4.

In the gui, right clicking on the server, and then clicking properties, I get a bunch of server information (which is nice).

Running `/vhclientx86_64 -t "SERVER INFO,usbetht1-deb9-64"` (for example), I get nothing. I tried it from both mac and linux. I was hoping to get the same info as in GUI.

Any thoughts? I tried it with/without port, and using the IP address.

Hi there
I bought 3 licenses to use on 3 computers and, after a lot of trial and errors, I finally succeeded setting up SSL, which I thought was an obvious necessity. ( Wanted to do the certificates with the macOS integrated assistant, but couldn't adapt the method you described on the site to their parameters. So it's detached from my Root CA)

Anyway, the problem is still that I can't use the application capacities for the security dongle Yubikey 4 (product of Yubico).

I'm running VirtualHere CloudHub on a RPi3 (version 3.5.8), along with the USB Console Client for Linux (amd64) on a Hyper-V hosted Ubuntu server. Everything works fine with client 4.4.6, but if I upgrade the client to 4.4.7 after a few minutes I get "cp210x ttyUSB0: cp210x_open - Unable to enable UART" in the syslog and the USB device does not work. For the time being I've just downgraded back to 4.4.6, but please let me know what additional information I can provide for troubleshooting going forward.

Does the virtualhere server put any QOS information in the packets it sends? The equipment I am using maps DSCP values in packets to QOS as follows

DSCP values (Decimal) => WMM AC
0 to 7 => Best Effort
8 to 23 => Background
24 to 31 => Background
32 to 47 => Video (except 46)
48 and above (and 46 since UniFi v.2.3,6) => Voice