Support

I'm having an issue where my VirtualHere CloudHub (rpi) is showing up as an ipv6 DNS server on my network. For most clients this isn't an issue, but on our Android phones for example, they seem to get stuck looking at the ipv6 DNS and it completely breaks DNS (for everything, these are NOT VirtualHere clients). I've done a lot of testing and if I disable ipv6 on VirtualHere CloudHub the other clients work perfectly. The problem is, it seems there's a daemon that keeps restarting ipv6 on the CloudHub, so this only works temporarily. Is there any way to get the CloudHub to stop using ipv6?

I'm trying to make a Z-Wave/Zigbee USB stick available to a Linux virtual machine. I got it set up with both Debian and Ubuntu and with both systems the device would periodically detach/reattach. When doing so, it reattaches to a different port (i.e. it will detach from /dev/ttyUSB0 and reattach to /dev/ttyUSB1). I tried creating a symlink "virtual" port so that it's always attached to the same location based on product id, etc. however this isn't available in my docker containers.

Hello Michael,

Our USB server is running on a Raspberry Pi2 for some years without problems . But now I can rename only new plugged in devices. Devices which were plugged in after first installation I can't rename over the client or command line. Do you know this problem? I'm updated the server to the current version and use the current client. But the problem ist the same.

Thanks
Robert

I have had the Logitech C90 and C99 webcams (one at a time) working on the SteamLink w/ Virtual Here for a long time now.
I just purchased the DLC to enable multiple devices on the device, and now Virtual Here wont detect any of the webcams anymore.

Even after removing the DLC, the device will not work.
Anyone else having such issues? and what is the solution?

2017-12-16 10:11:01 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2017-12-16 10:11:01 ERROR :There was an error downloading, HTTP response code said error (404)

Any help?

Dear friend.

I applied your program using "tl-wr902ac".
Connected computers are "2017 27inch imac " and wifi spec " 802.11ac ".
"tl-wr902ac" and "imac" are directly connected.
However, the transmission speed is very low, about 4.0Mb/s.
This translates to a speed of about 32 Mbps.
The specification of "tl-wr902ac" is "802.11ac" and supports up to 433Mbps.
The speed of 32Mbps is considered to be the lowest rate of the "802.11ac" standard.

I will test the adapter with a higher standard.(802.11ac - 867Mbps)

x

eLicenser is not working. When I start "eLicenser Control Center" it hangs until I unmount eLicencer in "VirtualHere Client" clicking "Stop using this device". Cubase is not starting with error message "No valid licence found. Program will be closed."

I also use iLok which is working great.

Any hints what I can try?

Hello,
I was running virtualhere for a long time on a raspberry pi to connect my Canon DR-2010C document scanner. It worked without issues.
Now I moved to a Intel NUC (which has a ~10x faster CPU with SSD). It detects the scanner, the scan runs but at the end the scan application hangs.

Do you have any advice how to troubleshoot this problem?

Best regards,
Stefa

Hi,

installing the driver I have a Kernel Panic:

Anonymous UUID: 3358F074-B11E-EEDA-D9AD-2768D59D482C

Fri Dec 8 20:33:10 2017