Support

Hey,
I wanted to use my (old) Xbox One Controller with Wireless Dongle, but it´s not working.

Thank you in advance for your help,
Jasmin

Hello,

since a windows update last week (KB890830, KB4048958 and KB4049017) on windows server 2012, the client does not automatically start at restart of the machine and once restarted and that we close the session, the connection with the nas (synology) cuts itself off. I installed the latest version of Client 4.3.4.

Best regards.

Colin

Hi, I try to run an EPSON Stylus PRO 7600 on your latest Raspberry Pi image (with RPI3b) the printer is displayed as a generic USB2.0 printer and not with the correct device name EPSON_Stylu_Pro_7600. Neither windows 7 nor OSX will install any Epson printer driver if that is not correct. I'm I would really love to buy this if it could be resolved. May it would be possible to override the device name based on the usb device id as it is not properly passed automatically. My Fuji DX100 is recognized and working flawlessly even in trial mode.
Thanks in advance Andreas

There is an USB product called Seneye which allows you to monitor things over USB.
Now the vendor updated their software so it isn't possible anymore to use VirtualHere to virtualise the USB. They did this because they are selling a WIFI->USB product and want to make additional sales on this expensive device.

How is it possible that they can prevent the use of VirtualHere? And can VirtualHere fix this so we can use it again for this purpose?

I'm using this by talking directly to the pipe. Most of the time it's fine, but I have seen an "IPC client ReadFile failed, error: 109" error and a crash.

The last time it happened during a "MANUAL HUB ADD", but I have seen it with "LIST" as well. Here's two entries in the syslog from last time:

hallo..

Hello,
We are using VirtualHere with one Synology NAS. We installed 3 USB Hubs with 10 slots per Hub, so that we should be able to get 30 devices running in summery.
Unfortunately it seems to be a limit either in the Software VirtualHere or in the Synology because we only get 24 devices online. The other 6 devices will not be added to the device List.

Regards
Martin Kleefisch

Hi-- I'm getting an error trying to bind a couple of x-rite devices:

:Installing driver for class XRiteDevices {D0142122-F525-4E76-86B3-E8AFD91364F2}
2017-11-13 16:40:45 INFO :Downloading https://www.virtualhere.com/sites/default/files/usbserver/windows/win64…
2017-11-13 16:40:46 ERROR :There was an error downloading, HTTP response code said error (404)
2017-11-13 16:40:46 ERROR :Could not install driver for class XRiteDevices

Hi,

How to set the maximum number of device to share on a server ?

Best regards,
Fabien

When I open a client "vhui64.exe" on Windows Server 2012 , a message box says: "VirtualHere USB Sharing Has Stopped Working" , the the app is crushing.
What's the problem ?