Support

Description

Support for VirtualHere hardware and software

License recovery

Forums

Hello

I would like to install VirtualHere on a XenServer Host to be able to passtrough USB devices to VM's. Since VirtualHere would be installed on the XenServer host the INI file containing the license would be in danger of being deleted with XenServer Hotfix and Upgrade installations (for this reason Citrix says not to install anything on the host). Is there a way to recover the license or would I be able to just re-enter it trough the VirtualHere client?

Greetings
Theo

Lag on mouse movement trhough an XBOX ONE Controller.

Forums

Hello, i've just bought this software, and i'm using it to be able to play World of Warcraft witha Controller, via Wowmaper and ConsolePort.
The first app change some behave of the controller, to control the mouse through the sticks.

Problem is that using VirtualHere, the movement is very choppy.
If i move the mouse over the steam window, the movement is way smoother, but when i hover outside, onto the desktop or whatever, then becomes choppy again.

Using a regular mouse it moves smooth.

Rename device without UI and without restarting server

Forums

Forgive me if this is a duplicate, but I wasn't able to find a direct answer to this while searching the forum.

Is there a way to rename a device without the UI and without needing to restart the server? Clearly the UI is doing it somehow, but right now if I want to edit the config.ini I have to then restart the server. This will be very inconvenient for my use case - for example, I wouldn't be able to rename a device while using any device (without interrupting the connection).

Frequent disconnects

Forums

<p>A VirtualHere client located on an Ubuntu VPS is seeing frequent disconnects from the VirtualHere server, located on a Synology NAS on a standard ISP connection. The disconnects do not match up with any recognized WAN outage at the server location, but perhaps there are micro-outages occurring. When the USB device disconnects, Ubuntu considers the device "busy," which means I get a lot of errors in the scripts that are trying to use it. Furthermore when I reconnect it, it comes back as a different /dev/sd*, which is also a pain.
</p>

Xbox controller support

Forums

Hi,

I'm trying to share an Xbox controller using the Windows server (v3.0.2). I've tried an Xbox One controller and an Xbox 360 controller (both wired).

I have these messages in the log:

(Xbox one)
2016-08-21 15:46:30 INFO :Cannot capture device USB\VID_045E&PID_02D1\7EED86EED8EB because it is of class XB1UsbClass

(360)
2016-08-21 15:46:30 INFO :Cannot capture device USB\VID_045E&PID_028E\16CD546 because it is of class XnaComposite

Using "IgnoredBuses" on Windows based server

Forums

I'm wanting to hide a particular usb dongle from the VH list.

I can't use the "Ignore" option as there is another dongle of the same hardware type and i don't want this one hidden - so was thinking about using the "IgnoredBuses" option.

Any pointers of the format for specifying the Bus to ignore - the example in the FAQ for the RaspPi doesn't seem to be directly applicable to a Windows based server. Additionally, any pointers on how to identify the Bus to ignore?

thx
dave

Having trouble connecting Bluetooth Dongle from Windows 7 to Windows 10

Forums

Hi, I am having trouble connecting my bluetooth dongle to the VirtualHere server. When I check the log, it gives this error: INFO :Cannot capture device USB\VID_0A12&PID_0001\6&2C9DDD91&0&2 because it is of class Bluetooth
I am using a generic bluetooth dongle if that is of any help to know.

Device is "in use" but unable to use.

Forums

Hi Michael,

Been using virtualhere for awhile and it's been great, but between now and 2 weeks ago, the device/server/client hasn't been working well.
Some issues:
1) Unable to see android hub.
1a) Used reverse connection or specify hubs as a workaround and....
2) Can connect and device in use, but connection seems spotty. (This was with via android hotspot)
3) When using home network with internet, client is able to see, identify, and "use" device, but was unable to actually use the device.