Support

Description

Support for VirtualHere hardware and software

Mac El Capitan - Hard Crash

Forums

I've discovered that if I try and view my remote USB WebCams on El Capitan using Photobooth, My Mac hard resets like the power has just been removed and reconnected. Very nasty.

Is this a known issue? What is the difference with El Capitan from a developer perspective that makes supporting it an unknown? Your previous responses indicate there are no currently known ways of making it work.

Thanks

License bound to server or client

Forums

Hello, I'm planning to purchase the license to be able to use a bluetooth dongle (For ps3 controllers) + microsoft wireless adapter for the xbox one from my living room using the Steam Link
I heard the team link is not powerful enough to drive VirtualHere, since some devices can take a lot of CPU power.

So, my question is:
Is the license bound to the server or the client?

Issue with card reader

Forums

Hello!

I am using VirtualHere version 3.5.0 for Windows.
When I start vhui, I can see my card reader and I can click on 'Use' and then in 'Devise Manager' I can see smart car Gemalto and smart card reader. The issue is that when I am starting application which requires this card and try to login, I get error information that there is no card.
What can I do?

Thank you in advance,
Joanna.

Steamlink controller issue

Forums

I have tested the VH client on Win 10 pro 64 with Steam Link, everything connected with a PowerLine
It worked perfectly with one XBOX 360 controller connected to the SL, even "disabling input streaming" in SL options.
With many older games I have problems to get them work with XBOX 360 controllers and SL, so I have decided to buy the VH license.
I've followed the steps in the Support page and it worked perfectly once, even with 2 XBOX 360 controllers connected to SL.

steamlink issues

Forums

Having a few issues and I must say Michael has been very helpful and I am very impressed with his response time. I do not want to continue to bother him if someone else might have been through this already and troubleshot it.
I downloaded the VirtualHere for 64 windows10
I ran it as a administrator and allowed it to install with banjour
It saw my steamlink, I right clicked the usb hub and then license. I clicked enter license and pasted my license there and clicked ok.

FlashForge Dreamer 3D printer

Forums

Hi

I have purchase VirtualHere to remotely control my 3D printer over USB and view a webcam feed monitoring it. I have a Raspberry PI setup in the loft running the server daemon and my PC downstairs running the client.

I can see the two devices in the client, and I can connect to them just fine. All the drivers are installed and Device Manager shows the devices as fully installed and operational. I can connect to the camera and view the video feed fine (this is an Xbox 360 camera).