Support

Hello!

I am using VirtualHere version 3.5.0 for Windows.
When I start vhui, I can see my card reader and I can click on 'Use' and then in 'Devise Manager' I can see smart car Gemalto and smart card reader. The issue is that when I am starting application which requires this card and try to login, I get error information that there is no card.
What can I do?

Thank you in advance,
Joanna.

I have tested the VH client on Win 10 pro 64 with Steam Link, everything connected with a PowerLine
It worked perfectly with one XBOX 360 controller connected to the SL, even "disabling input streaming" in SL options.
With many older games I have problems to get them work with XBOX 360 controllers and SL, so I have decided to buy the VH license.
I've followed the steps in the Support page and it worked perfectly once, even with 2 XBOX 360 controllers connected to SL.

Having a few issues and I must say Michael has been very helpful and I am very impressed with his response time. I do not want to continue to bother him if someone else might have been through this already and troubleshot it.
I downloaded the VirtualHere for 64 windows10
I ran it as a administrator and allowed it to install with banjour
It saw my steamlink, I right clicked the usb hub and then license. I clicked enter license and pasted my license there and clicked ok.

Hi

I have purchase VirtualHere to remotely control my 3D printer over USB and view a webcam feed monitoring it. I have a Raspberry PI setup in the loft running the server daemon and my PC downstairs running the client.

I can see the two devices in the client, and I can connect to them just fine. All the drivers are installed and Device Manager shows the devices as fully installed and operational. I can connect to the camera and view the video feed fine (this is an Xbox 360 camera).

I am using Virtualhere with a Steam Link for USB headphones and suddenly today I am getting a message, This server license has expired, please purchase a license to continue using. I thought I was ok to use 1 device with the client?

Hi Michael,

we use VirtualHere to connect software license dongles to different computers. Since we need the dongles from time to time in areas without network connections, the dongles are removed from the server regularly.
In order to get a better overview, it would be helpful to see usb devices in the client, which are not physically connected to the server, but configured in the server in terms of DeviceNicknames.
What do you think about this?

Regards

Axel

Hello,

I am trying to use virtualhere to connect from my mac to an arduino due plugged into raspberry pi 2.

The server and client work great, I can see the arduino in the virtualhere client interface tree, and it is marked "in use by you". However, the arduino IDE does not seem to see it in the available ports list.

When I check the system usb info using ioreg -p IOUSB -w0 -l, I can see the arduino. When I check using the pySerial utility (serial.tools.list_ports) I can't see it.

Hello all,

we have purchased a virtualhere licence and is in the process of testing the feasibility of the product in our product solution.
Currently, we have our own in-house developed audiometer that connects via usb to client software on a laptop.

Obviously, the client software connects correctly when there exists a direct connection between audiometer and laptop/dektop.
However, when I remotely connect to the device, using a raspberry-pi as an intermediary, I get time-outs on the responses issued by the client software.

I am using a AlarmDecoder USB/Serial Connection to a RaspberryPi. The device mounts and works when connected directly to RaspberryPi and/or connected directly to my Mac. On the RaspberryPi it shows as /dev/ttyUSB0 and on the Mac it is /dev/tty.usbserial-DJ009GBR.

VirtualHere is running successfully on the Raspberry Pi and the client is install on the Mac. I can see the hub and the correct divice, I just can't access it on the mac under /dev/ - It isn't showing

Hi,

I recently updated by QNAP TS412 and I'm now getting a trail license expiry despite having a full license. This seem to happen very time QNAP release a new version of their firmware. I have even updated the system with the latest version of your software from your web site.

This is getting a little tiresome - hoping we can fix this once and for all

Rick