Support

Hi.

I installed the virtualhere server on my Raspberry Pi and am using the client on a Windows Server 2012 R2. The server seems to work perfectly as a service. The USB device becomes shared when the Pi is rebooted etc.
On the client side however the USB device does not appear in the device manager even though it is shown with a star (*) in the dialog that is shown when using the "LIST"-command. I have not installed Bonjour, but added a manual hub and configured the device to be auto-used.

I've got a Cyberpower UPS connected via USB to my QNAP NAS. The QNAP built in software detects it as a valid UPS but I prefer to use the UPS USB connection shared out to a VM via VirtualHere. I'm wondering if ths built in software conflicts with it as the Cyberpower software is unable to detect the device even though I can successfully 'use' it from the Windows client but it shows up as just a 'USB input device'.

Hi,

setup:
client - win7, vh 3.2.4
server - rpi2, vh 2.6.0, Prolific USB-to-serial device

Usually all works well, a single COM port appears on device manager on Win7.

Once in 2-3 days or so, I reach a case where the "COM" stops functioning.
Then, if selecting 'stop using' and the 'Auto-use port' on VH client, a second functional COM port is added to device manager.
(i.e. the 1'st 'non functioning' com port remains visible on the device manager list)

Hello,

Setup:
client - win7, vh 3.2.4
server - rpi2, vh 2.6.0, Wifi dongle EW-7822 (note: USB3.0)

Usually all works well.
Once in 2-3 days of extensive usage, I reach a case where dongle stops working:
- On Win7 WiFi dialog, no networks are visible
- both Win7 and VH display the device, as usual. Then after restarting VH client, the device no longer displayed neither on VH or on Win7.

I have a security dongle that is not detected by VirtualHere. Where can I find help? I have screenshots of device on Windows Device Manager.

Hi,
I use the Free Version of VirtualHere on an OrangePi 2+
The Client is a Windows 10 PC with VirtualHere 3.2.2
The Server has Version 2.5.6

Every time i start scanning I get an error message from ScanGear
"Code : 2,155,0"

What is the maximum length for the device names?

Let's say I have two identical servers (A & B), and I attach two identical devices (X & Y), one to each server, in the same ports.

"LIST"ing from the shell client, I would see something like:

Server A (1.2.3.4:7575)
--> Device X (ADDRESS_A_X)
Server B (5.6.7.8:7575)
--> Device Y (ADDRESS_B_Y)

Are ADDRESS_A_X and ADDRESS_B_Y the same in this case? Or are they guaranteed to be unique?

Is there an estimate on when El Capitan will be supported by the usb client?

Thanks!

Hi,

everything was working fine.
After upgrading the server and clients to the latest version I get the following error on one client:

Error in SSL_accept, error:140760FC:SSL routines:SSL23_GET_CLIENT_HELLO:unknown protocol

The certs and keys did not change. The certs are still valid.

Any idea?

vhusbdarmpi2 v2.5.5
VirtualHere USB Server for Raspberry Pi (Optimized build)

VirtualHere Client 3.1.9 starting (Compiled: Oct 16 2015 18:47:55)