Support

Description

Support for VirtualHere hardware and software

KVM/IP abysmal performance prior to client version 5.7.5 when mouse is using a high polling rate

Forums

Hi,

I understand that VirtualHere KVM/IP is a brand new product and I do support the idea and further development of the system. 
I don't regret my purchase at all.

That being said, I did have a rather disappointing experience with it so I wanted to double-check if I'm doing something wrong here.

 

Wired keyboard and mouse are not recognized on Android VirtualHere server.

Forums

When I connect a wired keyboard and a wired mouse to my Android device through a hub or USB adapter, they are only recognized by the Android OS and not by the Android VirtualHere server app. The permission request popup that usually appears when a USB device is connected also doesn't show up.

As an alternative, I'm currently using a Bluetooth dongle with a wireless keyboard and mouse.

How can I get the Android VirtualHere server to recognize the wired keyboard and mouse?

High polling rate USB device causes issue and information loss

Forums

Sorry for the vague title, I'll try to summarize as best I can. 

TL;DR: my sim racing wheel (polling at 1000Hz) coupled with a racing game sending data at any rate over 133Hz, causes problems (game lockup - potentially game specific - and missing data - non game-specific). This occurs with both wired connection (5Gbps) and wireless (~500Mbps). I believe that I've ruled out all possibilities save for it being an incompatiblity or bug with VirtualHere. 

Virtualhere over internet

Forums

Hello

I want to have a try for virtualhere, but don't know if it's possible for my set up.

 

I have my gaming server on a remote place, and it is accessible from internet. (e.g. using sunshine streaming)

 

Then I have couple devices in my home, e.g. laptops. Addtionally I have xbox controllers, wheels, etc. I would like to utilize the remote gaming server to stream using my laptops and also use these accessories. However, the network in my home is behind some NAT controlled by my ISP, so it's not possible to access from internet directly.

Controller audio jack

Forums

I have a physical Steam Link device, and I'm looking to get sound through the headphone jack on a controller. I've tried multiple controllers, over USB and Bluetooth, and I have had no luck. I downloaded the free version of VirtualHere and it didn't help, but I dont know if that might be something solved with the paid version on Steam. Is that a supported used case of VirtualHere for Steam Link?

Run Virtualhere server on a VM

Forums

Hello guys, is it possible to run a virtualhere server on a vm?

I am thinking about creating a homelab using the minipc I was using as a virtualhere server. I still need virtualhere but I want to intall proxmox on the phisical pc where a windows vm could run the usb server. Is it possible?

If it is will the licence still work since the VM is running on the same hardware?


Thank you in advance.

server side disconnection wtih hotas x52 pro

Forums

Hi, 

I'm pretty new at using this software but now I'm facing a problem with it.

First of all I'm running the server on a macOS sonoma 14.4 and I'm trying to use my hotas x52 pro through moonlight on a linuxmint cinnamon os. The connection goes very well. But I have server side disconnections all the time and it's not automaticaly reconnecting I have to unplug and replug. it wouldn't really bother me but when it's disconnecting mid-game and  I have to restart the game for it to work again. 

Server will not stay connect for more than 20 - 60 seconds

Forums

Server Running:
Jetson Orin Nano

Client Running:

Windows 11 PC

Hardware connected:
Logitech G290 Wheel

Interface:

eth0 (both connect through the same router with ethernet connections)


Problem:

Server will not stay connect for more than 20 - 60 seconds

 

Event logs

Mac OS Davinci Resolve Studio dongle have to connect twice before it works

Forums

I'm using Server 4.6.7 on a Mac Mini running Mac OS 12.7.3 and Client 5.7.0 on a Mac Studio with Mac OS 13.6.4 (VH apps have been freshly updated in pursuit of this issue). We have three Davinci Resolve dongles being served by the server.

We've been experiencing a minor nuisance for a few versions now. This is not a dealbreaker at all, just hoping it's an easy fix on your end. I can't remember exactly when it started but it's easy to replicate. Here's what's happening: