Support

Description

Support for VirtualHere hardware and software

Android Server doesn't start on boot

Forums

Hello,

Android Server doesn't start on cold boot for me on my Google TV (Android 11). It's possible to start the app itself using adb by running something like this 'adb shell monkey -p com.virtualhere.androidserver 1' but it starts in foreground and it's not optimal for me. There are workarounds but I don't like them: I can run it with home assistant for example and send "HOME" after to minimize it.

Couldn't start com.virtualhere.androidserver.DaemonService at all.

a shot in the dark with respect to a Biometric sensor

Forums

Hi.  A shot in the dark...

I bought VirtualHere a while back - I can see and use all the USB devices I have plugged in at home (the VirtualHere server on macOS Sonoma).  Typically I am only using a 3D mouse for work in CAD software on my work computer (Windows 10).  Other than some minor hiccups along the way, it's been good.

I have setup "Windows Hello" on the work (client) computer - both using a camera/face and a USB Fingerprint Key (Kensington VeriMark IT).  Both work "locally" at the work computer.

SSL connection fail to one server

Forums

Hello,

Very happy user of VHere since... a long time. We are using encrypted connections to our VHere servers, and client certificates. We manage our own CAs.

Since a few weeks ago, SSL connections to one server fail without obvious (for us)  reasons. We had a certificate rotation for the related CA, so there may be something in this direction. We have disabled the client certs for this server (sslClientCerts=0), to limit the search for the problem. 

Here is a (short) log, client-side :

EasyFind on headless Linux Raspberry Pi

Forums

I have a headless Raspberry Pi running a custom linux build centered around "Pi Player" and I was able to install the server via command line and that simple script. Locally it works GREAT... however this is for a digital signage project, and I am hoping to deploy these in many locations... so I need a way to easily access them to thru firewalls, AND i have no access to the gui.

EasyFind seems to be the right way to go, but a few google searches and reading thru the documentation didnt offer much info.

Not able to connect Sentinel HL key from client VM

Forums

Hello,

We are doing POC of the Virtualhere server & client for our licensing Sentinel HL key. We had a deployment of the server & client, We can see the SentinelHL key in the Virtualhere client. But not able to connect from the application. 

 

On the client when we right-click to usb sentinel device & click on Use the below error comes up,

"When running the client as a service you can only connect to the purchased server." 

 

How to use USB device in the trial version?

 

About connecting multiple Vive trackers

Forums

I would like to connect 6 VIVE trackers, but I don't know if it will work properly with the trial version.  If the license does not function properly after purchasing, is it possible to request a refund?  Also, is there a way to check the operation of multiple VIVE trackers before purchasing a license?  In addition, I was able to confirm the operation with just one tracker.

I'm sorry if it's hard to read because I'm using a translation.

Steam version outdated

Forums

Dear Michael,

The versions published are out of date on Steam, I have been debugger for quite some time to find out that my Windows ARM installation could work if the newest version was used (and also taking in account x86 and ARM ofcourse)

Currently it will install v5.0.0; released 8th April 2020; so 4 years old :(

Could you please make it available soon!

Device is recognized but no data transfer

Forums

Hi,

I am using virtualhere to connect a pulse reading device on a RaspberryPi 4 that would usually connect to a computer using USB. The pulse reader connects to its own software. When I connect the device to the computer using direct USB, the software has no problem and continuously reads. When I use virtualhere, the software recognizes the device, connects to it, reads data for around 9-12 seconds then stops. I tried to debug the situation and learned the following: