Support

Description

Support for VirtualHere hardware and software

Error - There was a error using this device ( DSM7)

Forums

Hello,

Here is my system configuration:

  • DSM 7.2.1-69057 Update 5
  • VirtualHere 4.6.6-1466

 

My system with the login and password was working fine before a VirtualHere update on my Synology.

When I try to connect to a dongle, I get the following message on the client side: "There was an error using this device."

 

Here is the VirtualHere server log (virtualhere.log):

 

Sat Aug 31 18:29:24 CEST 2024 Starting VirtualHere...

iPod Classic "Unable to enumerate device" Raspberry Pi Server MacOS Client

Forums

Sorry if this has been clarified somewhere else before:

I am running a USB server on a Raspberry Pi Zero 2 W and my client is a M1 Macbook Air. Devices like flash drives and the likes work but my main goal is to have an iPod connected. When I test it, it shows up with all the info on the client, but when I click "use this device" it throws the error "Unable to enumerate device at address 11". I read something here about devices like iPads needing special setup, and now I'm wondering if this would apply here to the iPod too.

server name

Forums

Hello Sir,

i am using server on windows 10. my problem is that i set my server name like irfan but clint change it. I again set it but clint again change it...

Please solve my problem to fix this that not anyone change my server name when i set server name.

thanks!

Pi 5 Firmware Update Negative Storage

Forums

I'm using an 8gb Pi5 with a 128gb microSD as the server and a Windows x64 laptop as client. I loaded the img file to the Pi and the server shows up in the client software. When I try to load the bin file to update the firmware it says there is not enough storage and lists the available storage as negative. The card is empty other than the boot image so there is plenty of available storage. The client is not seeing usb devices from the server so I assume the firmware update is a requirement.

Any ideas why this is happening? Is there any work around?

Thanks.

Modular KVM/IP rendering on macOS

Forums

HI Michael,

Have at last been able to get the process going to install the Modular KVM/IP units purchased. Have only installed 1 unit to test to make sure all is OK.

I was hoping to log the support using the https://modularkvmip.com link but still no luck, no portion of the site can be accessed from SA. The moment I fire up a VPN link, whether to US, UK, Netherland, Romania or Poland (all I tested) it works perfectly.

Test environment is as follows:

Raspberry Pi MFRC522 RFID Reader

Forums

Hi,

I'm using VirtualHere successfully with a laptop as a server and VM as a client to program our access cards for door entry with a USB reader.

So to take things further i've tested a Raspberry Pi as the server using the same USB reader over wifi and it works great.  But i now want to design a "compact version" using a Raspberry pi zero and a MFRC522 reader.  My question is how do i get VirtualHere to see the MFRC reader as a device?

Another USB WebCam Issue

Forums

Hello,

I'm running virtualhere on a Raspberrry PI 3+ with RaspianOS Lite 64Bit.

I have a performance issue and after tryng everything mentioned in Forum and FAQs does not help.

Installation and also Connection was very fine.  I connected my Lasercutter and that works without problems :)
But the camera that is assembled there - I can't get the pictures really good.

What I tested:

Thrustmaseter T150 Pro

Forums

Hello.

I've tried to use your software in multiple different scenarios. 

  1. Android server (Nvidia Shield TV)
  2. Linux server(Synology)

Also for these servers, I've tried to use 2 different clients, both on Windows 11. 

 T150 was tested in 2 different modes, PS3 and PS4.

In all situations and all servers on PS3 mode, I'm getting the device name "Thrustmaster FFB Wheel (USB)" which can't start with error code 10.