Support

Description

Support for VirtualHere hardware and software

Apple SuperDrive on MacBook with Apple Silicon

Forums

Hey there,

i use virtualhere all the time and it works flawlessly. But when i connect to my macmini with Apples SuperDrive connected, my Macbook wont connect due to its limitations with adequate power distribution, despite the macmini providing the power. Thats the negativ on using devices like they were physically connected...

Is there any procedure to trick my macbook into thinking the SuperDrive gets enough power?

Has anyone found a solution?

Thank you in advance!

Getting COM Ports in client list is inconsistent across machines

Forums

Love your software, but we are having an issue and really need some help. 

We are forwarding a device from one machine to another using your software.  

The device we are forwarding is a USB device but uses a USB to serial driver, so the device shows up in windows under LPT and Ports with a COM Port number. 

We have the device drivers installed on both the client and server side. 

When we “use” the device in VHUI64.exe, we see the COM port and the Server Machine name.  

Using VH over WireGuard-Connection

Forums

Hey,

I am running a Wireguard Connection to connect to my LAN, where the VH server is running. VH client doesn't show any hubs, even after entering the local ip of the server manually. Am I missing something?

 

Thank you!

Unable to enumerate device at address 1121

Forums

Hi,

Im getting this error message when attempting to connect to a Kingston DataTraveler 2.0 USB flash drive on version 5.7.8 of the client. If I use version 5.7.7 it connects with no errors.

Im using a Pi4 with server version 4.7.0  

M1 Max, MacOS 14.7

Thanks in advance

iPhone support 2024

Forums

Trying to get an iPhone 13 Pro with iOS 18.0.1 to share from a Linux server to a MacOS/X Sonoma client. This product looked very promising, but it isn't working.

I've blacklisted the apple-mfi-fastcharge and ipheth kernel modules on the host, as well as disabled/masked usbmuxd.service, so the host is for the most part leaving the iPhone alone.

However, when attempting to connect from the client, I see these logs on the server indicating that the iPhone has disconnected from the USB bus:

USB WebCam on Windows not connecting- latest version

Forums

Hello,

I had this issue previously where I couldn't connect to my USB Camera and had to revert back to a previous version.  I'm again seeing this on the latest VirtualHere Windows release.  

It will show it's connected initially, the disconnect.  All other devices work just fine.

Is it possible to download previous versions of the client/server?  I can't seem to find where to do this.

Any other suggestions would be appreciated, thanks!

Edit - below is the log from the server side:

JC Token RDP

Forums

I bought your license for an office that uses a USB token to sign and login to various sites that require it. Works fine inserted into Synology NAS.

I want to buy your license to use on a Windows Server 2016.

Installed the VirtualHere server and I can see and use the key on other machines fine no problem.

The issue is with when I have to RDP into the server, the key is cloned and says in use by you on the clone device in RDP not like on normal access.

Is there anyway to solve this ?

Does my license reset if I reinstall the OS?

Forums

I'm thinking about purchasing Virtual Here but I have a question...

Does the license reset (ie. removed) if I install the OS?  (I'm considering Android [Quest 3] and Raspberry Pi 4)

I was hoping to install on both the Quest 3 and RPi 4 but it looks like that would require two license purchases?

Thanks

System Joined to Active Directory

Forums

I have 2 systems that are joined to AD and a system that is not.  The system that is not joined is the only one that the client can use a CD/DVD reader fully.  The AD systems I tend to get an access denied.  

Any thoughts on how to resolve this?

VirtualHere and Raspberry Pi 5

Forums

Hi. I just purchased a raspberry Pi 5 and I plan on getting a new VirtualHere license for it (I've been using it on Android so far).