Support

Hi, we use VirtualHere in our network for remote viewing/of dslr cameras and webcams but we are currently having an issue with a new Anker PowerConf C200 camera. On windows the camera loads and displays and image in the native apps without issue however, on OSX the camera shows in the devices list but when it is connected to the machine, and is added to the apps it just shows a black screen indefinately. Is there any way to fix this or would it more likely be a bug?

Thanks

Now I use a server based on Raspberry 4B+ and connect through the network as a windows client. The device is a SDR receiver. The system shows that it is using about 100 Mbps. The question arises: if I purchase a license, will each SDR receiver use 100 Mbps or will the server pack all SDR receivers into this bandwidth?

Hello,


From this script, I am having difficulty defining product serials on a per-user basis. Do you have any ideas why?

Is this the correct format for my product serials?

#!/bin/sh

Trying to set up a virtualhere server on my Fedora 38 machine. Used the script on the linux page for the server. When the script finished or I do sudo systemctl start virtualhere.service I get the following errors:

virtualhere.service: Failed to locate executable /usr/local/sbin/vhusbdx86_64: Permission denied

virtualhere.service: Failed at step EXEC spawning /usr/local/sbin/vhusbdx86_64: Permission denied

I am running VirtualHere Server (licensed) on a Windows host. I have two security dongles that are USB-C that share fine over the network with no issue on their own when run separately.

Hello, I have installed VirtualHere on my QNAP 251A to be able to share the USB of my UPS over the network, but the VirtualHere client for Mac sees the QNAP HUB, but does not detect the port. The UPS is easily detected by the QNAP and is able to communicate. I tried to insert it on the front port,  and on VirtualHere nothing changes, it still does not see it. If I insert a USB stick, the VirtualHere client sees it easily. I read in another post about a beta client version for Windows, to another user with a similar problem and it seems that he has solved.

Hi Michael,

I'm having that issue with iLok sharing.  

Is there anything I can do without having to VNC into my Raspberry Pi4 and rebooting it every time I want to use iLok on another machine?

It has worked previously, but not for a while now. However, my Waves licence key (USB dongle too) does work.

Regards,

Matt

When I connect the usb to sata bridge disk from macbook M1 to raspberry pi4 server on usb3.0 port, the client will fail, if I plug the disk on usb 2.0 port it's work!!

so I guess the UASP not support on macos

Hello,

I'm trying to setup my racing wheel to work in another room as my main computer. 

To do so, I'm streaming my Steam game from my main gaming desktop computer to a low end laptop connected to the racing wheel.

The racing wheel don't seem to work in game. The racing wheel is displayed as "In use by you" in the virtualHere client but the inputs are apparently not recognized.

I have tried with both the PS4-PS5 mode and PC mode. 

Hi, I am using Virtual Here Client trial on a Windows 11 machine with WD MyCloud EX2 ultra NAS. The client sees correctly the USB hub and the attached usb drive but it fails to connect and to redirect with the following two messages: - "Sorry disk cannot be redirected via VirtualHere on a WD MyCloud NAS (192.168.1.112:7575)" - "There was a error using this device." I've tried different usb drives (pendrive, ssd, etc.) but I always get the same message. Thanks for your help.