Support

Description

Support for VirtualHere hardware and software

Persistent Issues with Adafruit Grand Central M4 Express via VirtualHere on Windows 11 to iMac

Forums

Hello everyone,

I'm reaching out for assistance with an ongoing issue I've been facing while trying to connect my Adafruit Grand Central M4 Express board to my M3 iMac through VirtualHere, using a Windows 11 laptop as the server. Despite several attempts and troubleshooting on my own, the connection remains unstable, and the device repeatedly binds and unbinds, among other errors.

Server Side (Windows 11):

Bitdefender flags VirtualHere as malicious

Forums

Hi,

over the last two days, Bitdefender has started flagging VirtualHere as malicious and refuses to let it run - has anyone else had this problem? I'm trying to report it as a false positive but the form refuses to upload to the Bitdefender website.  I sahll keep trying and see what they say.

regards,

IAin

NVIDIA Shield: App won't read private key from PEM file

Forums

I used OpenSSL to generate a server key but when I select the server.pem file on the Shield app, the error message says "Error: RSA Private Key not found in PEM File". However, I've got the file open in NotePad and am looking right at the private key in it. When I used the 2013 guide to generate the key, OpenSSL did automatically prompt me to enter a password for the certificate request but I just hit enter, so as far as I know it isn't using one, though perhaps I would need to force OpenSSL to not prompt for one?

Tobii Eyetracker 5 resets after some time

Forums

Hey,

I'm using the Tobii Eye Tracker 5 with VirtualHere, and it generally works quite well with VirtualHere!

The problem is that after 10-20 minutes, the Tracker disconnects. Sometimes it helps to simply disconnect the USB connection and reconnect it. Sometimes the whole software needs to be reset.

I noticed that with an rather unstable Network connection, it happens more often. Since then I replaced it (I used LAN over power) with Ethernet and Glassfibre (locally in my home network) and it happens more rarely, but still around every 15 minutes.