Support

Good afternoon, my office has been using virtualhere as a dongle server for many years. I just took over maintaining the system and add a few new USB hubs to the Raspberry Pi that holds the server. Currently we have 36 ports available, but only about 20 are being used and all of the client machines are running Windows 10. The modification that was made today was to replace the older USB hubs with newer, but identical hubs, but when I restarted the Raspberry Pi and virtualhere, all of my dongles will appear and then disconnect. Is there a known reason for this?

Hey Michael,
Hope you're well, mate.

The following command was given for upgrading to the latest server version for Rpi4, but it's currently not working. Can you advise if this has changed, please?

curl https://raw.githubusercontent.com/virtualhere/script/main/install_server | sudo sh -s - vhusbdarmpi4

All the best,
Dax.

Hello:

I have VH Client installed on my Win10 Desktop and USB Server installed on my Win11 laptop. The VH client does not show the laptop among my list of hubs.

Both machines are connected to the same wireless network.
I have disabled all three Windows Defender firewalls (Domain, Private, and Public) on both machines.
I have disabled the general firewall and the IPV6 firewall on my Asus GT-AC2900 router.
I have not had any issues with my Nvidia Shield or my Steam Link.
The laptop is running Tiny11.

Hello!

Thank you very much for your software, it has been very helpful to me!

I bought the GL-AR300M16 and purchased the respective license, and everything is working correctly through the VIRTUALHERE Client.

I want to put the GL-AR300M16 on a OmniEdge network.

However, I can't establish the connection because the kmod-tun module is not available.

After checking, I tried to install the module from the repository, but it is not compatible:

System kernel GL-AR300M16 - 5.10.161-1-0cf1e7da5632aa193437f0c099c566cd

Latest firmware/driver bundle for Thrustmaster T500 RS can not be seen on win 10 pc client side when hooked up to android tv server.

Have tried the standalone server/clients and the steam link/steam versions of VH; all give same result in that android detects Thrustmaster FFB device which gets passed through but it can not start on client pc because of driver issues. 

I have just installed the server on a windows 10 computer. It seems to be working.

I installed the client on a laptop on the same network but the autodetect doesn't do anything. When I put in the IP and port, it cannot connect.

I have rebooted the machines but it still does not work.

Please help?

Hello, i found this great software and It is was i ookong for. I have an issue trying to connect the controller connected by the smartphone using the app virtualhere server. On the PC where i installed the client application i see the xbox controller connected on the device manager and on the client app, but it does not work. How i can solve the issue ?

On the server app i see the message:
9583 9614 D OpenGLRenderer: endAllActiveAnimators on 0xb400006d8f03b0d0

Thank you 

I'm trying to use reverse client functionality between my Mac and Win 10. I added the following line to the server config:

ReverseClients=[2003:f0:XXXX:8800:6faa:d332:23f9:XXXX]

The server log then says the following:

Tue Feb 28 19:24:31 2023 LOG_WARNING Error 'nodename nor servname provided, or not known' (8) calling getaddrinfo for reverse client [2003:f0:XXXX:8800:6faa:d332:23f9:XXXX]

I wonder if calling getaddrinfo is even necessary in this case?

I am having an issue with my retroflag handheld controller for switch where the product and vendor ID both become 0x0000 and thus is not recognised by windows, where it should be 0x057E and 0x2009. Other usb devices I have tested that do work are a dualsense controller and an xbox one wireless receiver.

I have a Logitech keyboard with trackpad that uses a Logitech unifying receiver. I am using an Android tablet as the host and a Windows 10 desktop as a client. I was able to use this keyboard with trackpad fine for years but it stopped working a couple weeks ago. It shows up in the VirtualHere Client and says it's in use, but the device does not respond to any input. I can then plug the receiver directly into the desktop and it works. A bluetooth receiver and Xbox One receiver continue to work fine through Virtualhere.