Support

Description

Support for VirtualHere hardware and software

How to set it up for SteamLink App on a Smart TV?

Forums

Hi, I just bought VirtualHere for SteamLink, plus the unlimited DLC. Thank you for providing us with this useful tool!

-Tried it with my hardware Steam Link and everything seems to be working well.

-Tried it with my Toshiba Android smart TV app and I can't get it to work.

How to get rumble working - Nvidia Shield TV (with SteamLink app or Moonlight) + XBox One controller streaming from PC

Forums

Hi,

I'm using the paid verion of the Android server on the Nvidia Shield TV (fully updated) streaming from my PC through either the SteamLink or Moonlight apps installed on the Shield. I'm using an Xbox One controller which I usualy connect using the Shield's bluetooth connection (the controller's bluetooth USB dongle doesnt seem to pair to the controller when connected to the Shield).

SSL logging (server side)

Forums

Hello,
We are using several SSL-enabled VH servers (linux-backed) with client-certificates. Everything is okay.
Due to some new regulation around here, we need to enhance connections logging. The current logging (client IP address) is not enough.
Would it be possible, when the connection is made with a client-certificate, to log the certificate full subject (C/ST/L/O/OU /CN ) ?
Thanks,
Pp

connecting diskdrive to mycloud-ex2-ultra via usb

Forums

I'm trying to connect an extra diskdrive to mycloud-ex2-ultra via usb. The drive is a WD, 5TB capacity. I can approach this drive fine via the WS dashboard, but when I try to connect via VirtualHere it says "This is a USB 3.x drive, connect it to a USB 2.0 port" - which is nonsense of course, as the Ex2 Ultra only does have USB 3.x ports.
Any suggestions?
Kind regards from Germany

vhui64.exe client does not open and does not show the server

Forums

Hi,
My vhui64.exe client does not open and does not show the server.

Opens the icon on the right next to the clock and I try to open it but it doesn't open. Is possible tow options, Open and close. I try to open it but nothing happens. I try to close and close.

Virtualware has already worked on my machine now it's not.

Win10 64bit
Dell E5570

Can someone help me to solve it?

Changing Network ports on Android

Forums

Hello,

I have been using virtual here to connect my android and PC. The PC is the client, while the android is the server. Whenever the phone is on wifi it connects with the PC client great, but whenever I try it with cellular it does not work. I have been trying to figure out solutions and I think that changing my network ports might do the trick.

So I was wondering, how do I change the network ports on my Android phone virtual server and my PC virtual client?

Hyper X Cloud Headset - Invalid configuration descriptor

Forums

I have the VirtualHere server installed to the Nvidia Shield Pro (via the Play Store) and the Licensed client on my windows 10 PC. When I try and connect to the headset from PC a windows error pops up saying unrecognized USB device. When I look at it in device manager it shows under the Universal Serial Bus controllers as a Unknown USD Device (Invalid Configuration Descriptor).

What can I do to fix this?