Support

Description

Support for VirtualHere hardware and software

Error when using slow-starting device

Forums

Hello,

I am using a VKB joystick with VirtualHere. When the joystick is already connected server-side, when starting the client

- I see the joystick rebooting (it embeds a micro-controller with LEDs)
- Client side, I got a 'Error using this device' pop-up
- Then the joystick finishes it boot sequence, and it becomes correctly used by the client.

I guess that the latency introduced by its microcontroller boot is the culprit for this error message.

Here are the server-side logs:

Password protect on nanopi neo

Forums

Hello.

I try to add a password on my VirtualHere Server 4.5.0
I have a licence. I followed this page : https://www.virtualhere.com/authorization

Windows client V5.4.2 NOT running as a Service.

So I stop virtualhere service and in the /root/config.ini I added this line :
clientAuthorization=/home/root/auth.sh "$VENDOR_ID$" "$PRODUCT_ID$" "$CLIENT_ID$" "$CLIENT_IP$" "$PRODUCT_SERIAL$" "$PASSWORD$" "$DEVPATH$" "$NICKNAME$" "$NUM_BINDINGS$"

Ignore invalid license on client

Forums

Is there any way to supress these messages? I have one SHIELD Portable 2 proto that loses the license everytime it reboots. The OS image is less than fully stable and some things do not work flawlesly. So I'm getting a constant nagging message about it's license being invalid.

I do use it a bit with VH, but not all the time, but I have to go all over the house to add the license again, it's quite annoying.

Naga Pro Mouse Not Detected

Forums

Hello,

I need help with my Razer Naga Pro mouse (original model RZ01-03420100)

I am running VirtualHere server on a new NVIDIA SHIELD. I also purchased VirtualHere for Steam Link, though I am only using the Steam Link app (not the hardware). My desktop PC is a recent custom build running Windows 11 Home.

The Steam Link app on my SHIELD shows a settings tab for VirtualHere as expected - in here it detects two devices and lists them as:

Using "Bluetooth Radio" on Client disables Bluetooth on Server

Forums

Hello, I'm using 2 Windows PCs and I'm trying to connect a PS5 controller via bluetooth.

When I click Use This Device on "Bluetooth Radio" on the client, the Bluetooth on the server PC immediately disconnects my controller and BT is turned off entirely on the server. The client doesn't seem to show any errors or anything, it says its "In Use By You" as usual