Support

Hi,

I am trying to use a software (MS Teams Rooms), which contains a hard-coded whitelist of supported devices from certified partners (HP, logitech, etc.)
Among these devices, there are HDMI ingest adapters - basically, it captures a video stream from an HDMI plug, and exposes it to the OS as if it was coming from a webcam.
The whitelist is based on vendor ids / product ids. The HDMI ingest adapters are fairly generic devices - but extremely overpriced when sold by these manufacturers.

I bought a virtualhere license with DLC from Steam.

After that, I installed the server for Android on my smartphone, and I was told to purchase a license.

By any chance, even if I purchased VH from Steam, do I need to purchase an additional server for Android?

Is the license purchased from Steam only applicable to devices other than Android?

Hello dear support team, I have the following problem on my ASUSTOR NAS:
The client on my Windows 11 machine works and I can connect any USB device connected to my NAS include.
However, I would like to use USB devices directly on my NAS without virtualHere.
Even if I stop the VirtualHere Server on the NAS, I don't see any connected USB devices on my NAS in the interface. Neither in file explorer nor under external devices.
I can only use external hard drives via the VirtualHere Client on the Windows computer.
How can I solve this problem?

Good morning,

I was trying out VirtualHere on my Windows 11 (physical host/server with USB device connected) and Windows 10 (Virtual Machine client that should be using the Virtual Device) which worked just fine UNTIL I tried stopping the device on the Win10 VM/client.. which caused my Windows 11 host to hard crash and reboot (!!) and now the USB device is no longer listed in the Win11's device manager. I can however still see it in the VM / Win10 Client and re-use it, but again.. when I want to stop using it, Windows 11 / the host crashes.

I am trying to connect an USB Audio device ( Turtle Beach Amigo II) using VirtualHere client 5.2.7 on macOS 12.1 and server version 4.3.2 (on Debian). VirtualHere client shows I am connected to device, Turtle Beach USB Audio appear in " System Preferences > Sound -> output" ( also in input).

Here is the audio device model:
https://support.turtlebeach.com/hc/en-us/articles/223477168-Amigo-II-Us…

Thank you for adding Support for MacOS Monterey.

I am trying to connect an Arduino Uno (a genuine one, not a clone) with VirtualHere client 5.2.7 on macOS 12.1 and server version 4.3.2 (on Debian). VirtualHere client shows I am connected to device, Arduino serial port show up (listed in /dev/tty.*) and device seen by System Information.

I purchased a license from Android.
Is this license not available on other devices?
I want to use this license on another Android.
What kind of ways are there?
If i want to buy it from another device, they say you already have it.
My Google Play order number is "GPA.3379-1384-5751-60592".

Hi,
First, thanks for a great product. We have been connecting Windows VMs to a few VH servers for a long time. We test and demo Wifi and wired USB nics this way.
Unfortunately, I'm having trouble with MacOS VMs. The client works, I can use a device, but the nic that is being connected cannot be seen or added to the Network System Preference.
Thinking it may be a driver issue, I've manually added Realtek wifi drivers, but still no help.
When I look in Extensions, it shows no extensions added. I swear I saw extensions being added when installing client and connecting.

hello,
i decided to try virtualhere for my EX2 Ultra NAS in order to be able to interact with a UPS connected to it.

when the UPS is connected via USB to my mac directly, I can go to it's dashboard (Powerpanel Business Edition) and configure it.

i'd like to do something similar when it is connected to my NAS, but the Powerpanel Business Edition software is setup on my computer, not on the NAS.