Support

Hi,

I was using VirtualHere to connect a Bluetooth dongle to my PC (Windows 11) through a Nvidia Shield TV (pro, 2019, latest firmware).
A few days ago, I noticed the dongle stopped working (no light).

I decided to connect it directly to the PC and the dongle works correctly.
I tried again to connect it through my Shield, and I noticed the bluetooth was disabled on my PC.
However, I am not able to activate it (it switches back to disable).
I have recorded a video to show the process.

Hello
It's been some time I always get this message when starting the client on pc.
I tried reinstalling the server on the shield and I get the system message "thank you for buying" automatically, but the license option always shows it as expired. Help me please?
Thank you

Almost every usb devices work totally fine, but when I tried to connect an android device (specifically, Samsung Galaxy Tab S7+) with a usb cable, the client stop detecting all the usb devices.

I want to connect the two, as if it's connected with a usb cable.

Is it possible to connect an android usb storage to pc?

Hi,

I have seen some old posts reporting this type of problem. Not sure if it is still an issue or a newbie error.

I set up an old Macbook running MacOS 11.6.5 Big Sur a server and have and an iPhone running IOS 15.4.1 connected to it. I have tried to connect from a Mac VM and a local Windows PC without any success. All I see is "Error connecting to this device."

I have an Android phone also connected to the Mac server and can connect to it with no trouble.

Does the Mac block remote connections to an iPhone? Is there something I can do about it?

Using a Windows 10 machine as the client, when I click "Use this device", the HUAWEI dongle does not appear as a network adapter on the windows machine.

Instead it shows under "Other Devices" with a warning symbol.

Any tips on how to get this to work?

Hi I am trying to share a PS5 game controller over from my mac running teamviewer onto my windows 10 machine upstairs.

The mac is a Macbook Pro M1 Pro running Monterey.

Everything installs fine on both machines, the device shows up in windows and I can "take control of this device"

However it doesn't work, and in the logs on the server app on the mac I get this error

I am evaluating your product. My configuration is:

* Windows 7 running as VM in Vmware ESXi
* SafeNet USB token connected

Windows or MacOS Client, makes no difference:

I want to stream my PC game on my Android phone using Moonlight . I prepare to plug a wired game controller in my android phone through OTG. what license should i buy so that let my PC recognize my controller?

Hello, I'm using Synology NAS. Found above is the VirtualHere suite, which is a server side and does not have a client.

I own an AX206 digital photo frame because of the use of usb cables, which limits its range of movement. At present, passenger transport uses a wireless router to install the VirtualHere server, and uses the VirtualHere client in Synology, so that my digital photo frame placement is not limited.

Hi,
I have tested Virtual Here with Raspberry Pi4 as Client Hardware and Raspberry Pi Zero W
as server for a USB Modbus dongle with connected Energy Meter.
Now I want to get a License to connect 3 Meters to the server.
Now there are 2 questions:
1. Will the Pi zero be sufficient/powerful enough for 3 USB dongles?
2. I am still waiting for the Network/PoE/USB hub HAT. Can I order the License based on the Pi zero or do I need to have the final hardware? I read here, that the License sometimes depends on Network hardware.

Thanks for the support
Johannes