Support

Description

Support for VirtualHere hardware and software

BSOD when connecting client

Forums

My set up
RSP400 supporting SDRplay Software defined receiver..... wifi to windows 10 pro box running SDRConsole
This seems to work ok (occasional blue screen - actually its green)

However I forwarded a port in my firewall to pass through 7575 to the net and I have a win10 proPC at a remote location with vhui client.
When Vhui launches i can "use this device" ok But when I launch the SDR software and connect to the Vhui I get a BSOD immediately

Pc has all latest win 10 updates.

All ideas will be appreciated

Logictech c920 not providing output for 1280x720 resolution

Forums

Using webcamviewer I was able to get an output at 1024x576, but not at 1280x720.
I'm using the windows client on windows 10 with version 5.2.9, the server is version 4.3.6, and has the following specs


OS: Ubuntu 20.04.4 LTS aarch64
Host: Raspberry Pi 4 Model B Rev 1.2
Kernel: 5.4.0-1055-raspi
Uptime: 11 mins
Packages: 796 (dpkg), 5 (snap)
Shell: bash 5.0.17
Terminal: /dev/pts/1
CPU: BCM2835 (4) @ 1.500GHz
Memory: 458MiB / 3793MiB

connection dropouts

Forums

any thoughts please on why we are seeing quite regular dropouts every 30 seconds and if there is a fix/workaround for this.
These are enough occasionally for the sentinel software to lose the key and drop the licence out which then inconveniently requires server access to reset.
Server is on a standalone W10 PC with nothing else running on it; client is a virtualised server on VMware; everything else appears rock solid.
VH Client is 5.2.1

Change Server Name

Forums

Hey Michael,

Looking at the app, wondering on 2 items.
1. Is it possible to change the name of the Server after licensing? We have some "simple" users that will be using these resources.

For example on our NAS it is now in "Room 1".
In 6 months this NAS gets moved to "Meeting Room"
Can the name of the Server be changed in the future? I only ask this as it appears that the Server name becomes part of the serial #

Client deleting itself after use and causing folder permission problems

Forums

So I have the free version of VirtualHere server running on my Raspberry Pi 3 B + and VirtualHere Client for Windows 64 bit on my PC, which I am just running by running the exe file. Everything works fine but after a session, the downloaded "vhui64.exe" deletes itself/vanishes. It has happened every time but I have only actually seen it happen once - the file was saved on my desktop and it disappeared when I clicked the Windows start button. It had previously disappeared from my Downloads folder.

0xA00F4241<CameraSwitchFailed> (0xC00DABE0)

Forums

Hi, I've got a USB Sony IMX290 sensor connected to my Astroberry Pi4 which I try to use on my Windows 10 system. When I activate the device in the client it starts to make a sound like ding-dong even though the client indicates that the device is "in use by you". If I start the Windows Camera program and try to switch from the internal laptop camera to the USB camera I get the message shown on the Subject line of this message. I've searched the net without luck. I also ran the Windows problem determination function but it was unable to find the cause to this.

Client cannot install drivers

Forums

Hi everyone,
I have a linux server running Suse Linux Enterprise 15 SP3 where i'm try to run USB Server v4.3.7 to connect 2 external USB Drive , and i have a couple of problems

1.° Problem
When i try to connect a Windows Client i cannot find automatically the HUB. There is no firewall on the server and via telnet on port 7575 everything seems fine.
Not a big deal , i inserted the hub manually and it shows my drives.