Support

Description

Support for VirtualHere hardware and software

Driver problems

Forums

Hello,
I always get some driver problems at windows 10 running on a MacBook Pro.
Always when I install the VH driver the Device does not recognise some usb devices, which are directly plugged in into usb. When I delete the VH device and deinstall it, I can use every usb device on my pc.
Do you have some idea how it happens? And what I can do?

VH server does not work without reboot after server start (license purchased)

Forums

We bought a server license. Installed Guardant USB dongle on server # 1 VH server as a service. Server HP ProLiant DL20 gen10 with Windows Server 2019. On the client, the VH client was also installed as a service.

Problem:
- after restarting server # 1, USB key transfer does not work. Clicking on “use device” on the client does nothing. If you restart the VH server service manually in the Windows snap-in, then everything immediately works. Until the next server restart.

auto connect devices

Forums

Hey i got a quick question:
can you set up a order in which devices will be automaticly connectet?
I have more Devices with the same name, and they auto connect different all the time...
So is there any Possibility that they connect the same way everytime and then will be recogniced by Windows the same also?

Thanks for Help!

DSM 7.0 server version

Forums

Hello Michael.

After upgrading my Synolgoy to DSM7.0 tho old installation is reported incompatible with DSM7.0 so i reistalled it from the Package Center as a Beta version (this is how it is listed). However I saw that the latest online version is way older that the one that i see in your website.
The latest versions that you compile, are not delivered also in Package Center?

Thanks

Can't use / mount usb drive while sharing it with virtualhere (pi zero w)

Forums

Whatever usb device I use with the pizerow it can be used over the virtualhere immediately but not on the pi itself. Can see it with lsusb command but no blkid. Is this intended behaviour ? Am I doing something wrong ? (fresh raspberru pi lite os installed , updated than installed virtualhere server , nothing else)

Crash system virtualhere

Forums

HI! After update my a system ubuntu from 16.04 to 20.04 I seen what a daemon virtualhere have a status "failed". I use the command "systemctl restart virtualhere" and after I seen what a daemon have a status "active (running)". After some time daemon crash again.

Operation system: Ubuntu 20.04 LTS
Version virtualhere server: VirtualHere_4.0.0

Can you help me? I want the program to run constantly.