Support

Hello, we are switching to a new NAS (TS-873AeU) with QuTS Hero (Version QuTShero h5.2.2.2952 (2024/11/16)).

However, we cannot find the VirtualHere USB Server in the app Center.

When i manually Install it it works but i cannnot open the Server

If you need more info or logs, please tell me how i can get them.

Thanks

I am planning to purchase the plan with VirtualHere but before doing.

I am not really a tech guy but i am good at following tutorials. We recently purchase a equipment that has a USB doungler as a key and  i am wondering if its going to work. Is there any video in how to set u this?

Hello,

not detected when connected to USB 2.0 port but ok with USB 3.0 port :
New USB device found, idVendor=366b, idProduct=0005, bcdDevice= 2.20
New USB device strings: Mfr=2, Product=3, SerialNumber=4
Product: VirtualHere 4-Port Hub
Manufacturer: VirtualHere Pty. Ltd.
SerialNumber: DOINEEDTOSHAREIT?
USB hub found
4 ports detected

When Hub is detected all USB 2.0 devices tested mostly flash drives of different brand and size are not detected.

Good afternoon. I'm trying to set up Virtual here. On Ubuntu Server, I installed the VirtualHere server part with the command 
curl https://raw.githubusercontent.com/virtualhere/script/main/install_server | sudo sh 
I started the client on the Windows machine vhui64.exe he discovered the server himself and connected. 

I am a very happy user of VirtualHere. My setup is as follows:

Hi,

i'm using VirtualHere from some years. I have 2 license. The server version is installed on 2 Synology Nas.

I have no problem for years but less then 1 mounth ago there was an update of virtualhere on the synology. I updated it.

Now i noticed that many times the client still connected also if they have disconnected. I need to remove manually the usb attached to the Nas to solve it.

What can i do to resolve it? Is possible to install back the old versione of Virtualhere Synology?

Tnx for support

Francesco

Hi!, 

I've been trying to get this working with my Moza R3 sim racing wheel without any luck. The server is on a Raspberry pi 4b 8gb and the client is on Windows 11. The device appears on the client under the raspberry pi hub, can be set to be used, and is recognized by the COM port but it wont read as connected on the Moza Pit house software when used. No inputs recognized by any controller tester as well. I have tried implementing the workaround described in another similar support ticket without success.  Any help or workarounds appreciated.  

I am trying to setup the Legion Go to behave like an individual "Xbox" controller for other windows PCs. I got the server on the legion setup and the client on the PC can see it and reads as "Legion Controllers for Windows". But when I attempt to Use them, they immediately disconnect. I checked the logs, and it says the Device 3 [17ef:6182] SURPRISE UNBOUND from connection 1. Any help with figuring out why its causing it to unbound and if this would even work. I read a Reddit article of someone who used this with a Steam Deck and was successful.

Hi, hopefully I am not trying to do something I can't accomplish with VirtualHere.

I just installed yesterday so I'm not super familiar with troubleshooting similar issues.

I have two Simtask Farmsticks and a Logitech G29 (don't think the wheel contributes to the issue). plugged into my Legion GO, with my desktop PC being the client. I then use Steam Link to play on the Legion GO, but streaming from my desktop PC.

Trying to use Yawman Arrow on Airgpu virtual machine.

Shows up on server unit (Windows 11) as Yawman Arrow with all functions working but only shows on Airgpu (Windows 10) as Xbox 360. The extra functions of the Arrow are not available.

Server and client both seem to install ok but no usb servers are seen by client. Only shows “USB Servers” root directory when right clicked in client.