Support

Description

Support for VirtualHere hardware and software

Another 8bitdo issues thread

Forums

I found several post with the 8bitdo having some issues with Virtualhere, but i couldn't find exactly my problem so i'm opening a new thread.

Setup:

  • Windows11 client
  • Android Server (licensed) - FireStick 4k MAX
  • Sunshine+moonlight streaming
  • 8bitdo ultimate 2 wireless controller (in 2.4g mode, the USB dock with the receiver inside plugged into a USB Hub that is connected using an OTG cable)

Timeline of events:

8bitdo Ultimate 2 controller USB dongle keeps disconnecting

Forums

I have the above controller and I'm trying to use it on another PC, but it keeps disconnecting in Virtualhere after a second or so with the following error:

2025-07-18 18:16:57 ERROR :Error -536870351 in line 232, (0xe0000231)

2025-07-18 18:16:59 INFO :Device 12 [2dc8:310b] BOUND to connection 30

2025-07-18 18:17:00 INFO :Device 12 [2dc8:310b] SURPRISE UNBOUND from connection 30

2025-07-18 18:17:00 INFO :Unmanaging device 12 [2dc8:310b]

Unmounting speed

Forums

Hello, we use virtualhere with server (paid) installed on raspberry pies and client (either in service mode or not) on windows.
We are not 100% sure, but we think the time to unmount a device (triggered either via the UI or API) increased a lot since about one week or two, from about 6-8s to 24-25s. Same time from two different clients and two different servers.
Is it "normal" ? Can you assist?

RDP session on Android

Forums

Hi, I will begin trying out this software. I am running Microsoft RDP virtual machine (windows 10)  session on an android tablet. I need the windows 10 virtual machine to be able to access and use an USB card reader physically connected to the android tablet. I think this is possible?

Any help appreciated and I will be resding these forums.

Thanks!

Using VirtualHere Server on GL.iNet Router to Forward MIC/Webcam to Target Laptop?

Forums

Hello,

I’d like to clarify if my intended setup is possible using VirtualHere.

Here is the architecture I’m planning:

Target Laptop === GL.iNet AXT1800 (VirtualHere Server installed) === Internet === Local Laptop (VirtualHere Client software)

My questions:

Issue with Aladdin Digital Signature Token over VPN

Forums

Hello,

I'm experiencing an issue with an Aladdin digital signature token.

I'm using a QNAP TS-231P2 as a server. I’ve installed the server version (4.4.0) from the App Center, and everything works correctly on the local network—the device is detected and recognized without issues.

However, when I try to use the token remotely (via VPN—L2TP or WireGuard—or through port forwarding), the server is recognized and I hear the “device connected” sound in Windows, but SafeNet does not recognize the token.