Support

Description

Support for VirtualHere hardware and software

Trouble using iLok on QNAP NAS

Forums

I'm currently demo-ing VirtualHere as a solution for mounting iLoks, as well as audio software licenses (Waves) that reside on USB flash drives. I am successfully able to access the flash drive with Waves licenses, however I'm unable to use the iLok (I understand I can only access one at a time while in trial mode). Here are the details of my current configuration:

NAS Server: QNAP TS-853BU-RP
Firmware: 4.3.4.0695
Client: OSX (Sierra 10.12.6)

Isochron Mode

Forums

Hello all at VirtualHere.
We are using VirtualHere installed on a GL iNet Mini SMart Router.
In this case we have connected a GERDES PrimuX USB ISDN Adaptor to it.
Client is installed on a Windows 2016 Server inside a Hyper-V Environment an the ISDN Adapter is bounded to it.
In general it is working. But the most important thing, the needed Feedback from the Adapter is not working.
We called the support of GERDES and they asked if our USB Server supports the "ISOCHRON Mode".

Do you?

Kind regards

Peter

Several identical devices

Forums

Hello,

I have Debian GNU/Linux 8.11 x64 and latest versions Linux USB Server and Windows x64 client, D-LINK DUB-H7 and 5 ARDS Jacarta devices. These devices has a same vendor, vendor id, product id and serial. Only the address is different. I rename one of five device from "JaCarta" to "Device1". When I rename second device to "Device2", name of first becomes "JaCarta". We have commercial license.

Windows USB Hub Error

Forums

Hi,
i have a problem with a licence dongle connected to a "Plugable Usb-HUB10C2" (10 ports usb hub) in combianation with VirtualHere Usb server v 3.7.8:

the dongle works perfectly with Host Subsystem (windows server 2016 64 bit, virtualhere installed as service)

see https://snag.gy/jT9OXR.jpg
UsbTreeView log:
=========================== USB Port3 ===========================

Wireless Adapter on Raspberry Pi3 and USB over IP on Ubuntu 16.04 (or Kali Linux)

Forums

I deployed VirtualHere Server on Raspberry Pi3 and a client on Kali Linux in order to connect to the ALFA Wireless Adapter, but the adapter disconnects.

pi@raspberrypi:~ $ uname -a
Linux raspberrypi 4.14.81-v7+ #1163 SMP Thu Nov 15 17:16:30 GMT 2018 armv7l GNU/Linux
pi@raspberrypi:~ $ lsusb | grep Ralink
Bus 001 Device 004: ID 148f:3070 Ralink Technology, Corp. RT2870/RT3070 Wireless Adapter

Every new machine that I have to connect a device from requires server to restart..?

Forums

Everytime I have a new machine to connect a device I have to stop server and restart the server program. Why is this required? This is currently what holds me back from purchasing a license. If I have to restart the server everytime a new client has to connect, then it simply becomes to tedious.

Here's the problem as an example:

I have a server pc, that pc with client#1 connects to fine and without problems. Then I close the pc with client #1 and start pc with client #2. Client#2 then cant find the usb hub until I stop the server, and restart the server program.

Performance to trial vs. license

Forums

I use Generic VirtualHere USB Server Builds. (VirtualHere USB Server for Linux (ARM)). Powered by device NanoPi NEO2 v1.1.
CPU: Allwinner H5, 64-bit Quad-Core, 4* Cortex-A53 1.5GHz
RAM: 1GB DDR3
Ethernet: Gbps Ethernet, RTL8211E-VB-CG chip
USB 2.0 Host Type A (OTG)
OS: Armbian Bionic mainline kernel 4.14.y (Ubuntu)