Support

Hello,

We have been evaluating Virtual Here for multiple use cases and everything has been going well and worked as expected. We have tried most combinations of Windows/Linux(both Ubuntu desktop and OpenWRT)/macOS as both client and server.

The only issue we are currently facing is the Server on macOS 10.14.5 - the Virtual Here server version we are evaluating is 3.9.5.

The log contains the following items:

Hello,
I am trying to connect 2 controllers (a generic gamepad and a xbox one gamepad). I have bought a license last week but I'm not able to connect the xbox one controller (the generic controller works fine).
I am using a rapberry pi 3 with the server specifically compiled for it and windows 10 64 bits with the client installed as a service.
The xbox one controller works fine when connected directly to the windows 10 computer.
Is virtualhere compatible with the xbox one controller ? Is there anything that I can do to have it work ?
Thank you by advance !

I have a few questions before I proceed with my purchase.

1) i predominantly use a shieldtv with the steam link app. Using a DS4 or Xbox One is currently possible, however not ideal due to android hijacking some button mappings (select/back etc) and requiring valve to improvise with button combos. I detest it. Will this solution allow me to circumvent that and still use steam configs system for mapping? (I assume so, but want to be certain)

Hi

I'd like to use VirtualHere Server on a Mac with macOS Mojave 10.14.5 and a Mac client of the same version of macOS. A Sentinel dongle that runs on the server shows on the client. The first time I used this device on the client some driver was installed, but installation of the driver ended with an error message. Now, when clicking "use this device" for the Sentinel dongle it's always showing the error "There was a error using this device."

Hi, I have the server (trial) set up on a WIn10 machine and have used EasyFind to get the Client to find the server. Every things working up to this point. I can see the server and its USB devices on the client.

When I try to connect to a device, the client starts to install a device driver under OSX and I get an error saying it can't.
I've followed the direction to reboot and try again, with the same result.
Here is the log from the client.

Hello!
I purchased this software through Steam for use with the Android TV version of Steam Link.
Long story short (I've spent hours troubleshooting this and I usually know my way around PCs), I get the "This device cannot start. (Code 10)" error with both Xbox 360 Controller and DualShock 4 Controller.
A usb wireless mouse however works (it's a cheap Microsoft wireless mouse, it shows up as MS nano transreceiver or something along those lines).
The most interesting part is that the two controllers give out different error messages.

Hi. Is it available to use a virtual USB device (usb-key emulator) on remote pc? Basicly i don't see it on remote client while it's presented as USB device on server machine. Whether it must be a physical device only?

Hello again.

well i have a server synology. I am using it as a plex server and it uses a reverse proxy so I do not have to open multiple ports on my router. I'm having trouble or I do not know if it's compatible for me to use a single port to connect from the outside on the virtualhere server.

My setup is like this.

link in the image.

https://drive.google.com/file/d/1wz5G6VF1F9iZVOLBe9dlLTxhOZ_9S0VT/view

the log that gives me and this one when I try to connect

Hello

After some confusion i bought the Android server licence and it seems to working fine.

Im not using SSL.

I have both "keep wifi on" and "keep awake" checked in the virtualhere app.

I then minimize the app and launch moonlight client for stream to my computer.

Everything works fine for a while (even though the mouse sensitivity is pretty awful, any way to fix this? =S), but after a few minutes i can hear my client disconnecting my USB-inputs. Only way to get it working is pull out the OTG from the phone and reinsert it.

Hello,

Is is possible to set custom Icons for the client software. i.e. to replace the stars with USB specific icons.

Thanks