Support

Description

Support for VirtualHere hardware and software

Username and password

Forums

Is there any way to ask from the client, for a username in combination with the password? The problem is that when using the Client ID that is a combination of the computer name and the logged user, it is possible that two users may have named their account with the same name. Am trying to write an authorization script for managing users and their permissions on accessing specific devices , and the Client ID is not very useful to me, because i would like for example a certain user to be able to use his account across different pc's, where the ClientID will be different.

Maximum Number of simultaneous devices connected to one client

Forums

Hey there,

is there a limitation for the maximum number of devices connected to one client at the same time?

I have a virtualhere server running on a raspberry pi b+. On each USB port of the pi there is a 4-port usb hub. One each port of this hub there is another 4-port usb hub. On this four hubs there are 15 usb to serial converters connected. All together ther are 60 usb to serial converters connected to the raspberry pi and 20 usb hubs.

User Manual?

Forums

Hi - is there a user guide?

I've read various sticky topics, and searched, but in particular I'd expect something written about theory of operation (e.g. how it modifies and interacts with standard USB configuration), limitations (do hubs make a difference), troubleshooting procedures (at the client and server end, e.g. increasing logging) and what the error messages mean.

Thanks, Martin

Lost data during serial communication with Arduino Uno

Forums

I have a sketch (I'll paste below) that I install on an ArduinoUno that simply reads 8 bytes over the serial connection, and then echos them back. I communicate to the Arduino via PuTTY. This works fine with a direct connection, but when connected over VirtualHere, I end up losing the first few bytes on the reply. It's not consistently the same number of bytes lost, but it's usually 1-4. After that, communication seems to work OK.

El Capitan OSX

Forums

I just noticed the existence of virtualhere and installed the trial version on my QNAP server.
While looking through the forum I also noticed that El Capitan is not supportet - just wanted
to know whether this is still the case?

Thanks for you insight,

Tom

There was a error using this device

Forums

VirtualHere USB Server: 3.6.6 (Windows 64-bit)
VirtualHere Client: macOS

I am trying to access a VISA device (specifically, a B&K 9201 power supply) using VirtualHere. The device is physically connected to a Windows computer, and I am trying to access it from my MBP. The client on macOS pops up an error window "There was a error using this device." The server on Windows shows the following in the server log:

Any benefit to 10 GigE networking?

Forums

I've been testing out some high bandwidth USB boards with USB 3.0 support on a 4.9.0 kernel Linux x64 server and a Windows 10 client. I gave them a wired 1 GigE connection directly between them. The speeds were way better than the tests I ran over USB 2.0 but still slower than a direct connection. My question is:

Assuming these are the speeds in an ideal world, is my 1 GigE network a bottleneck?
USB 2.0: 480 Mbit/s
USB 3.0: 5 Gbit/s