Support

Description

Support for VirtualHere hardware and software

ILok Sharing Error

Forums

Hi.

Server: ASUS RT-AC68U router, Asuswrt-Merlin Firmware:380.69_2 / I used the latest Linux USB server vhusbdarm.

HUB connected to Router: Belkin F4U040v (4 port / USB 2.0 / Powered) / I used to use Belkin F5U507 hub before but changed to the Powered hub. Both works with port=off, port=on, or power_cycle_port code.

Client: 1) Desktop Win 10 / 2) Macbook Sierra 10.12.3

Sentinel HL USB Key

Forums

Hi,

The sentinel USB keys for a software package we use (PLSCADD) aren't being recognised.

We are running the server on our QNAP TVS-473 and our clients are running on Win 7 machines, all on a local network.

What I can tell so far:
1. The keys are recognised by the server,
2. The clients can connect to them (it says "In use by you").
3. The device drivers install successfully.
4. When we then run PLSCADD, it says "Hardware key not found".

Can anyone recommend what the next step should be to isolate the issue?

Thanks,
Kym

Device sporadically appearing as 0x000000 in VirtualHere USB server

Forums

Hello,

We are running VirtualHere USB server with a few devices connected - Sometimes, one of the devices disappears and comes up again on the list as "0x000000"

Here are the last entries in the log. Any idea?

Thank you!

2/12/18 10:26:49 LOG_INFO Found Full speed device [0529:0001] "SafeNet Inc., Sentinel HL" at address 4

02/12/18 10:26:49 LOG_INFO Found Full speed device [04b9:0300] "SafeNet Inc., Sentinel HL" at address 5

02/12/18 10:26:49 LOG_INFO Found Full speed device [0529:0620] "SafeNet, Token JC" at address 6