Support

I'm running VirtualHere CloudHub on a RPi3 (version 3.5.8), along with the USB Console Client for Linux (amd64) on a Hyper-V hosted Ubuntu server. Everything works fine with client 4.4.6, but if I upgrade the client to 4.4.7 after a few minutes I get "cp210x ttyUSB0: cp210x_open - Unable to enable UART" in the syslog and the USB device does not work. For the time being I've just downgraded back to 4.4.6, but please let me know what additional information I can provide for troubleshooting going forward.

Does the virtualhere server put any QOS information in the packets it sends? The equipment I am using maps DSCP values in packets to QOS as follows

DSCP values (Decimal) => WMM AC
0 to 7 => Best Effort
8 to 23 => Background
24 to 31 => Background
32 to 47 => Video (except 46)
48 and above (and 46 since UniFi v.2.3,6) => Voice

I have set up a basic, self-signed SSL connection between my clients and the VirtualHere server.

The clients are Win10 x64 (v4.4.7), the server is Linux x64 (v3.5.8).

The SSL instructions currently state,

"If you want the client to verify the server certificate ... add the parameter SSLCAFile=/path/to/ca.pem under the [General] section of the client vhui.ini ... If you do not add this parameter, then the server certificate will not be verified, but the SSL connection will continue."

Cant connect to USB 3D printers. When attempting to connect to the 3D printer from the client I receive "There was an error using this device". I can connect to other USB devices on the server PC without any issues, but I only need to connect to the printers.

Here is the server log when attempting to connect from the client:

phone is samsung j17 running android 6.0 providing 4g internet connected by usb cable to asus rt-58u router. pc ethernet hardwired to router and pc has internet. ace plc connected by usb otg cable to usb 4 port hub which is connected to usb port on pc.

android hub and virtual com port connection not made. whats wrong?

tom in ireland

I am using the Windows 64-bit server and Linux 32-bit client on Ubuntu 14.04.

The software works great for certain devices, but I really need to be able to pass through a USB Xbox controller. On the client, I'm able to see a device listed as "Controller", but when I attempt to use the device I'm met with an error message: "There was a error using this device..."

Are there any logs I can look to for more information?

Thanks

I ordered some NEXX devices and they finally arrived yesterday. But now when I go to the Hardware page to download the firmware I find no download links or references to NEXX devices.

Hello! Advise the server for http://www.orangepi.org/OrangePiOneplus/

I'm testing, how my application behaves when there is a network problem between VirtualHere server and client. After connection is lost between VirtualHere server and client, client side remove the usb device, but it seems that onClientBeforeUnbind and onClientAfterUnbind events are not executed when connection is lost.

I purchased VirtualHere because I want to be able to use my Momo Racing wheel with my SteamLink. First off, I have to say the documentation for VirtualHere is terrible (non-existent?) After struggling to figure out how to even connect the damn thing to my SteamLink, I finally got it to show in the list of hubs while streaming. Now the problem is that the wheel and pedals are being detected incorrectly.