Support

Hi Michael.

I had an unlimited license for my MR3020 and I lost it after I installed CloudHub . How can I recover it?

Best.

Juan Pablo Kutianski

Hello,

I just found out this app while looking for a way to use my USB controllers while game streaming.

I installed the app in my Minix U1 and when I started it, an error message popped up and I think the app is unusable.
The beginning of the message says:

Error running exec(). Command: [/data/data/com.virtualhere.androidserver/vhusbdan, -r, stdout, -a, unknown, -e, 3.14.29] Working Directory: null Environment: [...]

Think I have a similar problem to the one that is in this thread https://www.virtualhere.com/node/570 I have a mini WiFi router onto which I have installed OpenWRT and successfully been able to run vhusbdmipsel and I have the same symptoms as previous mentioned thread. when i run the usb server with the usb attached then alls fine but if I unplugg and then plug in again then it doesnt work. Below is some of the lines of the log read:

When installing Linux server at RaspberryPi Model B+ I used this steps:
Installation is simple, figure out the architecture of your server device (for example x86_64), then on the linux server device:
1.wget http://www.virtualhere.com/sites/default/files/usbserver/vhusbdx86_64 (e.g x86_64, see list below)
2.chmod +x ./vhusbdx86_64 (to make that file executable)
3.sudo ./vhusbdx86_64 -b (to run it in the background)

Hello,

When I start Server as standalone application - it starts successfully, but when I run "vhusbdwin64.exe -b" as admin to install it as service, nothing happens except AppCrash loggen in Event Log:
(Application crashdump: https://1drv.ms/u/s!Ak3_bhd9xM5JhfFHusXO89JHZKaMOQ )

Fault bucket 120844438871, type 4
Event Name: APPCRASH
Response: Not available
Cab Id: 0

I am running 14 spectrometers on a RPi3 using Cloudhub and have tried both vhui64.exe and vhui32.exe on two different win7 PCs. On both, the CPU for the vhui task is around 14 %. It doesn't matter if it is running as a service or not. For reference, doing the same tasks with Coolgear USBG-4NET devices and the Windows USB Server.exe shows a CPU usage of 0%. A program that is doing extensive processing and graphing of the data from the spectrometers is showing a CPU usage of 2%.

Dear Michael,
I am not able to get my server to connect to my client. The server are now running the new version that supports ReverseClients. This is what my config file looks like on my first server:
>>Config file start>>>
ReverseClients=185.21.146.211:7575
It=1506438566

Dear support,
I would like to purchase licenses for Virtualhere Windows servers but because all my servers are VH Windows server are behind NAT/Firewall I need to use the ReverseClients setting in the ini-file to connect to the client. And this command I can only use if I have a valid license.

Please note that it is not possible to connect server and client before this as they are on difference sides of the world.

Looking forward to your answer.

With kind regards, CH

Hi,

Recently come across this little gem of software, bought the 3 user license "howver not currently added to the machine beacuse of the following issue.

I am running Windows Server 2012 R2, clients connecting are both physical and virtual
Initially i had a problem with server side was being stuck at 80% initialising. Hoever removing the service and reboot seemed to clear this.
However, now the software starts. Clients connect but nothing will successfully attach.
I have tried two sepereate Physical devices, with the same results.

Here are the diagnostics