Support

I have VH server installed on an iMac running OS 10.12.5 and the client installed on a macbook pro running OS 10.2.5.
When I used the demo version of VH everything worked fine so I bought an unlimited license and everything was fine, until a week ago when suddenly the VH client started dropping the connection to the server. It happens all the time now, I relaunch the client and it connects to the server and about 10-20 sec later it will loose the connection.
The client is version 4.0.7 and the server is v. 3.3.0

Hi,
I bought a license for putting my DaVinci Resolve dongle on my QNAP Intel NAS for avoiding the risk of loosing it when I travel.

I installed the trial version and started testing. The application opens, I can create a project, save and edit it. So I bought a full license.
I completed my setup by adding an SSL certificate and so SSL client certificates.

Is there a way to implement smart card key exchange authentication on the client when connecting to servers?

I'm running the server on a Raspberry Pi with default parameters. Runs fine with no error messages.
Running client on Windows 10 using static Raspberry address port 7575.
I have port 7575 open on my routers firewall and turned off my Norton Security firewall.
I get the msg on the client "connecting to usb hub" but it doesn't connect. Msg goes away and comes back periodically.
I can't think of anything else to try.
Any ideas?

Hello,

Just made the purchase of this great software. I find it mandatory to support developers of software that is this much useful. The server is running on my home mini Linux server (ubuntu server OS) with few of the USB devices like HUB and two external HDD drives. All has been hidden except an USB license dongle that I hope to no longer need to carry with me wherever I go. Sharing this dongle works perfectly on my laptop. But I also with to use it from time to time at my second computer.

Im having this issue right now
Windows 7 x64

Hi,

I paid the full price for unlimited devices on my Qnap TS-253a in the assumption that this was all working as advertised.

I get this error trying to connect a flash drive : "iXpand Flash Drive" is a USB 3.0 device, plug it into a USB 2.0 hub or port before using."

I have used VirtualHere before and never had an issue. Today when using it with the server on my Pixel XL and the Client on a Windows 10 PC. When i connect my Dual Shock 4 controller it shows up in the Client when I select it to use it prompts to install the driver. The windows driver windows pops up and I click next then finish and it closes and the VirutalHere client crashes. I am using 64-bit version. I am at a loss never had a problem like this before when using VirtualHere.

Do you currently have any means or plan to implement any way by which customers could bulk-purchase licenses for your product or perhaps even use some sort of license pool much like many vendors do for enterprise licensing? I am in the process of evaluating VirtualHere as a potential solution for a couple of applications at my place of employment and depending on approval may be interested in a couple hundred licenses if my proof of concept goes well.

Hi,

I am running an Vmware ESXi 6 that does not support USB passthrough.
I am thinking of using virtualhere, running on esxi host itself as a server to share the USB dongle to VM host.

Do you think it is OK?

Thanks,
Lam