Support

I cannot say this enough, this app is f'ing awesome.

Connected my DS4 on my Shield, Virtual here app working on Shield and the virtual here client on my Windows. Using Sunshine/Moonlight to stream my games from my Desktop to Shield. It all works flawlessy. I want to play with my DS4 controller on Shieldbox and have rumble, so I installed DS4Windows and cause VH works perfect without any delays/latency at all my desktop sees my DS4 controller as connected so DS4Windows works without any troubles.

I have not tried this yet, but I have some questions.

Based on the existing KB, "noticed VirtualHere send a ping every 3 seconds from server->client and from client->Server to gauge connection status. If no ping is heard for 9 sec the connection is considered broken and the client/server assume disconnection".

Could you please share the way to extend the Ping Timeout, the 3 sec is too short for our environment.

Thank you.

Ref KB:

https://www.virtualhere.com/node/1583

Hello,

I have a Synology DS220+ after resetting my system and reapplying my license, I can't connect; it shows me the following message:

 "There was a error using this device"

Here is a part of the log file:

Hello)
Can anyone help me with the next issue:

Printer doesn't want to work via virtualhere with MBP 14 2021. Scanner works OK. 
Printer prints to the middle of the paper and then stops. 

While connected directly via cable printer and scanner works also OK. 

GL-AR300M16
Firmware version - 4.5.9
Computer - Macbook pro 14 2021, Monterey 12.6.2
All In One printer - Canon mp220
Driver from MP230, because this one is the closest which was released for Monterey. 
 

When connecting a SmartCardReader i get the following error:

INFO :Found Full speed device [0d46:3003] "KOBIL, KAAN SIM III" at address 1           #### this is the SmartCardReader

Hello 

We have a particular question Is it possible to change the HID\VID AND PID_ numbers of the virtual device that maps in the Client PC because the USB connected to the server has a particular identification, and the client software identifies that it's not the same USB connected even that has the software.

So my question is, its possible to change these numbers in the Driver or configure them in the Client VirtualHere software to be mapped in the client PC with a particular identification description of the USB?

I've been having issues with an 8bitdo USB dongle 2. Works completely fine when plugged in directly to the PC, but a complete hit or miss, mostly miss, when using it with virtual here.

Device shows up fine in virtual here client. controller connects to the dongle just fine and shows up just fine in device manager, but the controller simply just does not work. 

Hi Michael,
congratz for this nice and easy-to-use product and thanks for the great support here in the forum.

Hi I recently found out about the Virtual USB server and have been using it on my Pi 3B to connect to my USB devices wirelessly and I am quite happy with it.

Hello.

I am using an old version of Virtualhere (server) on a Raspberry PI B+ (2016, never updated)

I have 4 deviced connected: 1x wireless mouse, 1x wirless keyboard and 2x XBOX one controllers.

When I play games, sometimes (random) the 2nd controller disconnect & reconnect (auto connect devices) for no reason, while the other 3 devices operates normally.

What to do?