Support

Description

Support for VirtualHere hardware and software

USB token not recognised on Windows Server in Cloud

Forums

I am attempting to access a Sectigo Code Signing Certificate that is on a USB Token.

This article on this Forum implies it is possible: USB tokens not recognised on Windows Server in Cloud, but well on local network.
The article implied that RDP could be an issue, so I’ve connected with AnyViewer.
This may be irrelevant - I only need to connect locally to the token.

I’ve installed the Safenet software, so the Token has a driver.

Controller stuck in adding/removing loop

Forums

In an attempt to get my controller's (GameSir T4 Cyclone Pro) rumble working over Moonlight on my Steam Deck, I parsed through a few online posts of other users struggling with the issue and finding some success with VirtualHere. I was able to get the server (Linux) running on the Deck and the client connected on my PC (Windows). However when I choose to use my controller (dongle) it gets stuck in a loop of being in use and being removed. Anyone know what may be causing this or workarounds to this issue?

SSL Error

Forums

Hi,

I'm using the Version 4.6.2 on a Pi4 (with Fedora CoreOS), using a custom SSL Certificate.

After running the service a few days/weeks, the server throws the following Error :

"Error -x004a accepting a new SSL socket, NET - Could not accept the incoming connection"

I can not connect to virtualhere, without a restart of the service.

Before this error is thrown, everything works fine.

best regards,

pk

Licensing query

Forums

Hi there, 

I recently made a post (https://www.virtualhere.com/node/4273) around a Pi4 and Google Coral. I'm not sure if this is something to do with the Pi, or if it's just the Coral. I thought I'd try it on a different system (QNAP) to see if that improves my inference speed, but as I'm running the client on Linux as a daemon it fails. 

Help with Purchasing

Forums

Hi, I'm looking to Purchase VH to facilitate using two joysticks through a client laptop running Moonlight/Parsec from a host PC over LAN. Obviously i've installed the Server on the clientside laptop so that i can use the joysticks on that and i've installed the client on the host PC. My question is which device do i make the purchase on? The client UI (PC) is the one that gives the license data but its the laptop i will be sending data from and has the server installed.

HDD not Recognised

Forums

Hello,

Before purchasing virtualhere, I was trying out my devices. I am using Linux Server and Windows Client.

None of my HDDs get recognized on Windows client. It shows me the device but I get 'Unrecognised Device' when I try to use it.

It says "The USB device returned an invalid USB configuration descriptor." in Windows device manager.

I also tried SSDs (in External casing by JMicron) but they don't even get recognized by VirtualHere. 

I am able to use USB flash drives.

HDD Vendor ID : 0x1058

HDD Product ID : 0x2627

[Issue] USB2533

Forums

Hello everyone,

I have a board with three USB hubs (USB2533), and an STM32 (usb device) is connected to each hub. When I connect this board to my Raspberry Pi Zero W and attempt to transmit the USBs over Wi-Fi, only the STM32 usb devices are detected. Is there anything I can do to also detect the hubs?

PS : i have a licence

Thanks.