Support

Description

Support for VirtualHere hardware and software

Using "Bluetooth Radio" on Client disables Bluetooth on Server

Forums

Hello, I'm using 2 Windows PCs and I'm trying to connect a PS5 controller via bluetooth.

When I click Use This Device on "Bluetooth Radio" on the client, the Bluetooth on the server PC immediately disconnects my controller and BT is turned off entirely on the server. The client doesn't seem to show any errors or anything, it says its "In Use By You" as usual

wireless keyboards and nvidia Shield

Forums

I got a virtualHere setup between my nvidia Shield (server) and PC (client), and it works perfectly : I can play games on my pc with the xbox controller dongle plugged on my Shield.

BUT when I want to add my wireless keyboard : I plug the dongle on the shield and I can't see it on my virtualHere client, the keyboard controls my shield instead of controlling my PC.

Unable to connect the Virtualhere hub

Forums

We are using virtual here for sometime and we were not having issue sofar.

I have two people using the Hub from outside network and both are using the internet connection from the same service provider. 

One of the Engineer is able to access without any problem. Other person is unable to access hub outside network. Only difference I could find is one has connnection for residential use and other one is having corporate connection. We tried to work with internet service provider to address this issue  with has not resulted in success.

Cannot Connect Thrustmaster T300 on Android TV

Forums

Hi, I prematurely bought a license (for some reason the trial version on Android said trial expired instantly) and am having trouble getting it to work. I have my desktop as a client and an Android TV as the server. I'm trying to connect a T300RS wheel but am getting the "device could not start code 10" error in device manager. Are there any known fixes?

OWON Oscilloscope Problems

Forums

Hi Michael.

I'm having trouble getting my USB oscilloscope (OWON VDS10221, VID/PID: 5345/1234) working with VirtualHere. 

The server is a licensed copy of vhusbdarmpi3 v4.4.8 on a RasPi 3.

The config file is below. I added the "onReset" line after reading posts related to some similar problems, and it got me past the first hurdle, which was a client message, "Error "Operation not permitted" (-1) trying to use this device. (<ip address>). There was an error using this device," when attempting to use the device (which appears simply as "U").

Client driver not working on windows 10

Forums

Hi, im trying to test the software but i cant make the client work.

The server is displayed on the client app but the remote usb device wont load. The driver on the client is on a failed state.

Tried to remove the driver and reinstalling it with -y -d but the same.

Client is on Windows 10 Pro x64 1703.

 

Client log:

Trying to connect to a laser to use LightBurn.

Forums

Hello there,

I'm trying to connect a laser to lightburn software on a Mac running Ventura 13.1. The server is working on an RPi 3B+, and the client seems to work well. 

When I tried to connect to a USB drive, I got the following (but at least the USB thumb drive connects on Windows and the lightburn connection partially works):

Cyclic test of multiple ueky connections caused the driver to unload cleanly, and all subsequent ukey devices could not load and identify the driver normally after being connected

Forums

The win10 client and server share multiple devices for multiple clients to connect (1200). After the client circularly tests the remote ukey switch connection, the virtual driver will occasionally fail to be uninstalled, and the device has been disconnected, but the local display device driver still exists. When the client connects to the next shared device, it will encounter recognition exceptions, All subsequent remote devices may not be correctly identified. At present, this situation can only be restored after restarting the computer.