Support

Hi. Does the server Serial Number VirtualHere uses on Raspberry Pis change with reinstallation of Linux, or does it stay consistent on the same hardware? If I reinstall Linux, or switch between the different versions of Linux, can I then simply enter my activation code for the server again or would I need to contact support every time? Is there a difference between the different models of Raspberry Pi?

Hi,

When I connect my phone to a device I can not connect to it from the pc because I have problems with the installation of the driver in the Windows Device Administrator.

It appears as unknown USB device and if I try to update or modificate it Windows tell me eveything is ok. A message in brackets appears: "Descriptor de configuración no válido" I think the translation is a Not Validate Configuration Descriptor.

Do you know how I can solve?

Thanks in advance.

Rocio

Hello, I've seen that one device can't be shared with multiple clients but can a single server share multiple devices with multiple clients(each device only plugs into one computer)? My use case is a flight simulator with multiple touch screens and other interfaces that are USB but need to be plugged into different computers, it would be nice to run a single ethernet cord to the cockpit in a raspberry pi that has them all plugged in vice multiple USB cords to multiple hubs like I have today.

i have virtualhere on my ds218j synology nas (DSM6). I have a new computer (windows 11 pro ) that does not recognize sentinel hasp. when i connect directly the hasp to to my computer everything works fine. when i connect my hasp to nas , the client sees the hasp but windows  device manager show a yellow triangle.

https://imgur.com/a/wnNrkgj

any idea what is wrong?

Hi,

Is there a possibility or can it be implemented that you can choose which networkcard the program uses to communicate? For example I have 3 NIC's and when I am copying data It uses NIC 1 and then I want to use Virtualhere client on NIC2 and on NIC3 is for example a VM running.

I ask it as Virtualhere uses always my primary NIC and the audio of headset etc can be disrupted...

Hi, I´ve installed virtual here on the NAS and the client on the Laptop.

How is it possible to connect to the USB when I´m outside from my private LAN.
Can I do this with quickconnct?
I have a static public IP.

Thanks for your help
BG Roland

Hi,

Apologies if this has been answered elsewhere but I could not find an answer to this question specifically.

If I purchase a license for VirtualHere I understand it is tied to a specific piece of hardware which is fine, but in the case of installing it on a PC under say Ubuntu, if I then decide to rebuild the PC but instead install RedHat or Windows, would the same license key still work even if the OS is different?

2023-01-18 13:46:24 INFO  :VirtualHere Client 5.3.6 starting (Compiled: Aug 10 2022 14:42:46)
2023-01-18 13:46:24 INFO  :Client OS is Windows 10 (build 19044), 64-bit edition
2023-01-18 13:46:24 INFO  :Using config at C:\Users\decli\AppData\Roaming\vhui.ini
2023-01-18 13:46:24 INFO  :IPC available at \\.\pipe\vhclient
2023-01-18 13:46:24 INFO  :Auto-find (Bonjour) on
2023-01-18 13:46:24 INFO  :Auto-find (Bonjour SSL) on
2023-01-18 13:46:38 INFO  :No drivers found, they will be installed

Hello,

I'm trying to use a device hosted on my OSX Monterrey MacBook Pro to a Windows 11 PC and am receiving the following error when attempting to control the device:

Mon Jan 16 11:13:42 2023 LOG_INFO    Found Full speed device [046d:c294] '0x046d, Driving Force GT' at address 338821120

Mon Jan 16 11:13:42 2023 LOG_ERR     Error Failed to create IOUSBHostObject. initing conf 1 intf 0, Exclusive open of usb object failed.

The server side is the win10 system, which is connected to a hub device. The device can connect to the dongle device of a specific port through instructions. After the server side corresponds to the shared device, it often appears that the device has been successfully shared, and the client has also connected to the shared device normally, but the client cannot correctly identify the dongle device