Support

Description

Support for VirtualHere hardware and software

There was a error using this device

Forums

I use a limited license, if it works, then we will buy the full version.
Server is installed on win10 x64, the client is on server 2016 x64. A list of devices appears on the client and when I try to connect the Rutoken lite, an error appears There was a error using this device.
Log in server:
2021-08-31 08:53:17 INFO :>>> Starting VirtualHere USB Server v4.3.3 (Built: Aug 17 2021, 08:46:04)<<<
2021-08-31 08:53:17 INFO :Using configuration C:\Users\dec2.1\Documents\config.ini
2021-08-31 08:53:17 INFO :Server licensed to=unlicensed max_devices=1

Right Click windows are off screen

Forums

Hi. I'm having quite a problem with the right click dialog windows appearing off screen. I suspect this is because the last time I opened the windows was when I was actually the computer I am remotely accessing and using VirtualHere for... and that is a 3 monitor setup vs the 2 monitor virtual desktop I see when connecting remotely.

Any new ideas on using SDR with VirtualHere over Wifi?

Forums

I am hoping to be able to use VirtualHere with my SDR (a Nooelec NEDSR Smart...basically the same as an RTL-SDR) over Wifi. I can get it to work, but the audio is quite garbled. I'm using a Raspberry Pi 4 as the server, and Windows 10 as the client. Has anyone come across any ideas/fixes/hacks that can make the audio come through better? I'm really trying to avoid using a wired network connection...perhaps the new Wifi 6 standard might help? I'd appreciate any advice anyone can give.

I'm not a programmer, so please respond using simple words. :)

Thanks in advance...

EasyFind has stopped working

Forums

EasyFind is not working for my server at the moment for remote devices.

I have had it work earlier in the year with people remotely connecting to using EasyFind. I have conducted a full restart of my server, the service, and my network devices at home. It's not clear what has triggered this problem as there have been no changes to the configuration since the initial setup.

Can you please advise on how to debug and troubleshoot this issue.

Thanks

Driver problems

Forums

Hello,
I always get some driver problems at windows 10 running on a MacBook Pro.
Always when I install the VH driver the Device does not recognise some usb devices, which are directly plugged in into usb. When I delete the VH device and deinstall it, I can use every usb device on my pc.
Do you have some idea how it happens? And what I can do?

VH server does not work without reboot after server start (license purchased)

Forums

We bought a server license. Installed Guardant USB dongle on server # 1 VH server as a service. Server HP ProLiant DL20 gen10 with Windows Server 2019. On the client, the VH client was also installed as a service.

Problem:
- after restarting server # 1, USB key transfer does not work. Clicking on “use device” on the client does nothing. If you restart the VH server service manually in the Windows snap-in, then everything immediately works. Until the next server restart.