Support

Description

Support for VirtualHere hardware and software

No USB devices directly visible on the NAS

Forums

Hello dear support team, I have the following problem on my ASUSTOR NAS:
The client on my Windows 11 machine works and I can connect any USB device connected to my NAS include.
However, I would like to use USB devices directly on my NAS without virtualHere.
Even if I stop the VirtualHere Server on the NAS, I don't see any connected USB devices on my NAS in the interface. Neither in file explorer nor under external devices.
I can only use external hard drives via the VirtualHere Client on the Windows computer.
How can I solve this problem?

Virtual crashes Windows when stopping using a device & then blocks/hides USB device on host forever

Forums

Good morning,

I was trying out VirtualHere on my Windows 11 (physical host/server with USB device connected) and Windows 10 (Virtual Machine client that should be using the Virtual Device) which worked just fine UNTIL I tried stopping the device on the Win10 VM/client.. which caused my Windows 11 host to hard crash and reboot (!!) and now the USB device is no longer listed in the Win11's device manager. I can however still see it in the VM / Win10 Client and re-use it, but again.. when I want to stop using it, Windows 11 / the host crashes.

USB Audio device on MacOS 12.1

Forums

I am trying to connect an USB Audio device ( Turtle Beach Amigo II) using VirtualHere client 5.2.7 on macOS 12.1 and server version 4.3.2 (on Debian). VirtualHere client shows I am connected to device, Turtle Beach USB Audio appear in " System Preferences > Sound -> output" ( also in input).

Here is the audio device model:
https://support.turtlebeach.com/hc/en-us/articles/223477168-Amigo-II-Us…

MacOS 12.1: USB serial device

Forums

Thank you for adding Support for MacOS Monterey.

I am trying to connect an Arduino Uno (a genuine one, not a clone) with VirtualHere client 5.2.7 on macOS 12.1 and server version 4.3.2 (on Debian). VirtualHere client shows I am connected to device, Arduino serial port show up (listed in /dev/tty.*) and device seen by System Information.

ESXi host, MacOS VMs: clients connect properly to VH server, but USB device (Wifi nics) don't appear in Network System

Forums

Hi,
First, thanks for a great product. We have been connecting Windows VMs to a few VH servers for a long time. We test and demo Wifi and wired USB nics this way.
Unfortunately, I'm having trouble with MacOS VMs. The client works, I can use a device, but the nic that is being connected cannot be seen or added to the Network System Preference.
Thinking it may be a driver issue, I've manually added Realtek wifi drivers, but still no help.
When I look in Extensions, it shows no extensions added. I swear I saw extensions being added when installing client and connecting.

learning how to use virtualhere .... question

Forums

hello,
i decided to try virtualhere for my EX2 Ultra NAS in order to be able to interact with a UPS connected to it.

when the UPS is connected via USB to my mac directly, I can go to it's dashboard (Powerpanel Business Edition) and configure it.

i'd like to do something similar when it is connected to my NAS, but the Powerpanel Business Edition software is setup on my computer, not on the NAS.

Games aren't registering input while streaming via Moonlight

Forums

I am trying to use VirtualHere with an Xbox One wireless adapter on a Chromecast w/ Google TV while streaming games via Moonlight/GeForce Experience. While streaming the desktop, my controller inputs are sent to the PC and I can move my mouse around and click things no problem. Once in a game, however, it appears that any actual controller inputs (joystick, face buttons, etc) aren't being registered.

Steam Link and Logitech G920

Forums

Hello!

I recently got a G920 over the holiday. It works for the most part in Windows, it shows in devices, and works in game, but doesn't show up in Steam controller page. It seems to work fine once in game though.

I then went overkill and bought a Next Level Racing Wheel Stand 2.0, and now the rig is a little too big to have sitting in my room where my PC is, lol.

So having a hardware Steam Link, I purchased VirtualHere, moved the G920 rig downstairs and tested it out with a few games:

Forza Horizon 5
Assetto Corsa
BeamNG Drive