Support

Description

Support for VirtualHere hardware and software

Can't detect device on the Sierra and Catalina MacOS

Forums

I am using VirtualHere Client to connect to a USB device but the device was not listed to the device tree.

The following are system log

Sierra OS:
ERROR: Driver tx error system=04 sub=0000 code=0003

Catalina:
ERROR: Driver tx error system=38 sub=0000 code=02c0
ERROR: Driver tx error system=04 sub=0000 code=0003

Can anyone help me to address this issue?

Thank you very much!

VirtulHere integration with EV CodeSigning certificate token

Forums

Hi,
Exploring the option of using VirtualHere with our EV CodeSigning certificate token, to support engineers in different regions. Please is this a use case for VirtualHere, how can this be implemented? Can different users use this solution at the same time?

BSOD when connecting client

Forums

My set up
RSP400 supporting SDRplay Software defined receiver..... wifi to windows 10 pro box running SDRConsole
This seems to work ok (occasional blue screen - actually its green)

However I forwarded a port in my firewall to pass through 7575 to the net and I have a win10 proPC at a remote location with vhui client.
When Vhui launches i can "use this device" ok But when I launch the SDR software and connect to the Vhui I get a BSOD immediately

Pc has all latest win 10 updates.

All ideas will be appreciated

Logictech c920 not providing output for 1280x720 resolution

Forums

Using webcamviewer I was able to get an output at 1024x576, but not at 1280x720.
I'm using the windows client on windows 10 with version 5.2.9, the server is version 4.3.6, and has the following specs


OS: Ubuntu 20.04.4 LTS aarch64
Host: Raspberry Pi 4 Model B Rev 1.2
Kernel: 5.4.0-1055-raspi
Uptime: 11 mins
Packages: 796 (dpkg), 5 (snap)
Shell: bash 5.0.17
Terminal: /dev/pts/1
CPU: BCM2835 (4) @ 1.500GHz
Memory: 458MiB / 3793MiB

connection dropouts

Forums

any thoughts please on why we are seeing quite regular dropouts every 30 seconds and if there is a fix/workaround for this.
These are enough occasionally for the sentinel software to lose the key and drop the licence out which then inconveniently requires server access to reset.
Server is on a standalone W10 PC with nothing else running on it; client is a virtualised server on VMware; everything else appears rock solid.
VH Client is 5.2.1