Support

Description

Support for VirtualHere hardware and software

Bluetooth Dongle

Forums

Hi Michael. I have really bad lag with a new Bluetooth dongle I bought. It’s a logilink USB v4.0 and is recognised as CSR8510 A10 on my VirtualHere on PC. I use android Nvidia Shield TV and have a licence. I use a steam controller, keyboard on a 2.4GHz USB dongle all work fine with zero lag. But this Bluetooth dongle has so much latency. Tried Bluetooth mouse and a DS4 controller. They pair up fine on windows but have severe lag on my shadow pc. Could you help me please? I am unable to test the Bluetooth on another pc as I only have my shadow pc in the cloud. Thanks.

Windows 10 & McAfee Firewall issues with Bonjour

Forums

I am using VirtualHere between a Windows 10 host and a Windows 10 Hyper-V virtual machine. I can get VirtualHere to work if I lookup the host's IP address and paste it into the client tool. However, the host IP address is DHCP and can change and it is cumbersome to do it this way.

I would like to use Bonjour to automatically detect the host server. However, due to firewall issues (I assume), I'm not able to get that to work.

Getting "There was an error using this device" when trying to use usb stick through Shadow

Forums

Brand new Sandisk Ultra 3.0..when trying to use Virtualhere to recognize the USB through Shadow I'm getting a "There was an error using this device" message. Windows then shuts down my USB and says it malfunctioned. Here's a log if it helps..

Switching devices from different client

Forums

Hi,

I'd have a virtualhere server on a raspberry pi 4, running using systemd, and several client daemons on other linux machines. I read in the client api post that it is possible to send commands to another instance of the client using named pipes.

If I look on my machines, I see the single path '/tmp/vhclient_ipc/socket', where the post says linux uses two pipes, one for each direction. As I understand it, pipes and sockets are different things.

Do you have any examples of accessing different clients?

Geovision GV-Series USB Protector issue

Forums

I'm having an odd issue when connecting to a Geovision GV-Series USB Protector key using Virtualhere. When the device is selected for use, it shows up in device manager with an error code 10, The specified request is not a valid operation for the target device. If I disable the device in device manager and re-enable it, it then works fine. Running the latest 5.0.2 client on Windows Server 2016, and server version 3.4.7.1 on a QNAP TS432XU-RP.