Support

Description

Support for VirtualHere hardware and software

Can't connect to USB Flash Drive, but can to other USB devices

Forums

I am trying a simple setup, 1 client and one server.

Server: Windows 10 v2004 x64 Home; VirtualHere Server 4.1.8
Client: Windows 10 v2004 x64 Pro; VirtualHere Client 5.0.5

I changed firewall rules so client and server can see each other via Bonjour; client enumerates USB devices on the server. Client can see the following:
- USB Mouse
- USB Keyboard
- USB Speaker
- USB Flash Drive

win7 embedded x64 TouchScreen controller

Forums

Hello I have two win7 x64 PC's and monitor with touch screen.
monitor is located near one PC (1), but HDMI is connected using a long cable to the another (2).
PC's are connected to the LAN
So I want to use LAN connection instead of using long USB cable for touch screen controller.
I has tryed to install server at the 1 PC and client at the 2 PC
I have a problem, when trying to use touch at the 2 PC
Error using device.
How can I solve this problem?
PS when I trying to use mouse physically connected to the 1 PC at the 2 PC - everything is seems good.

Confirmation for 'disconnect from user'

Forums

Hello,
we have a little issue with the 'disconnect from user' function. The function by itself is really great and we also need it, but sometimes an user accidentally kicks another user by double klick (sometimes they slip or dont see that the device is in use).

It would be great if there will be a confirmation message (eg. 'do you really want to disconnect user xy from device xy').

Getting a consistent crash once a day only

Forums

Hi!
First off I love your product and thank you for making it available at a discount to TPcast users!
I'm having a pretty frustrating problem though..Virtual here is crashing *once* a day. I can restart and it will be rock solid until I try again the next day, and then within a few it will have this error. Boot again, rock solid again until tomorrow. I've updated my rasbian install and some of the packages involved there from scratch twice and still have this issue. I'm hoping you can help.

Client installation only triggered after 15 minutes

Forums

Hello,

on my PC I have to uninstall vhui client before rebooting, otherwise a conflict happens (we already discussed about this issue).
So, every time I need vh, I get the drivers installed.
Since version 5.05, I have to wait 15 minutes before the message box "The VirtualHere Client drivers will be installed".

System messages follow:

Keys Press Not Recognized (Alt/Shift/Tab/Esc & Delete)

Forums

Hi, I just started using VirtualHere to give a test run, however noticed that the Alt/Shift/Tab/Esc & Delete keys on my SpaceMouse Enterprise aren't recognized by my remote machine over RDP. Curious if there was a fix for this or a workaround?

Thanks in advance.