Support

Hi,

I'm using CloudHub on a GL-MT300N-V2. Today I upgraded to version 4.0.6 (from 4.0.5) using the client. The unit restarted, obtained an IP address and I can ping it, but I cannot connect to it.

I've tried resetting the unit (held the reset button for 10 seconds) and the resetted correctly, since I see the default WiFi network and can connect to it. However, upon connection to the CloudHub's WiFi, I still cannot connect to it via the GUI. I can ping it though.

A client we support every now and again will need the VirtualHere client restarted on the server so that it scans and picks up USB devices that the client may have unplugged at some point. They're not very tech savy, so instead of having them end the VirtualHere client in task manager and relaunching, I wanted to try and create a simple .bat file that would end the VirtualHere client and relaunch it with one click. I'm new to .bat file creation, but I've been able to successfully create a simple one that kills and relaunches notepad or a cmd window.

how to access Webgui on GL-MT300Nv2 cloud hub? cant access using default ip and is seems to not be accessible via 192.168.24.1

Hi Michael,

I'm running the MIMO usb display and a Logitech C525 webcam and the video part for both devices is great. But when I use the mic on the webcam to do an AV recording the audio is just awful: 1) out-of-sync w/video, 2) gaps, 3) stops working after a few seconds. I'm using just the standard windows camera app to make recordings. I did try the webcam directly connected to the PC and audio worked just fine.

I have a small wi-fi network in my camper van that is supplied with a cell modem/router setup and that's where Internet access comes from. What I wished to do was to place a GPS (USB) receiver on the dash board of the vehicle (where GPS signals are strongest) and the GPS connected to some type of palm size travel router and have that router connect over my existing "camper wi-fi" to my laptop to give access to the GPS on the dashboard to be used by my PC navigation software.

When I plug in a mimo usb display on the server-side, the log indicates it recognizes it just fine, and it does appear properly on the client-side list of available devices. But when I try "Use this device" I get the following on the server log:

hi, I would like to know how many usb devices my qnap nas can share with virtual here, on a 49$ license

We are evaluating your software, but I'm unable to get the disconnect user option working. It doesn't show up. The server is Raspberry Pi 4(your image), and the client is Windows 10 x64. I've added the -a option when launching the client, but the disconnect option doesn't show up. Is that option only available if you purchase it?

Thanks.

Brad

Hello,

I recently updated VirtualHere client to version 4.8.8 from version 4.2.6 and i see the sporadic segfault in Linux and I am able to reproduce this issue using the script below. The same issue occurs in VirtualHere client version 4.9.1 also. Any help will be greatly appreciated.

Hey there Michael!

Been enjoying VirtualHere for quite a while now, using it on a Samsung Galaxy Note9 Snapdragon (SM-N9600) running Android Pie, and I've come to notice that every device I've tried works as long as it is not storage, given that using a Steam Link with the same devices proves successful, I believe I may need a Custom Event Handler for such devices.

I currently don't have a computer handy, so any help you could provide would be most appreciated.

Here is the System Messages output from trying to use them: