Support

Description

Support for VirtualHere hardware and software

Tailscale on RPI 4 cloudhub?

Forums

Hello,

 

I have a license cloudhub server installed on a RPI 4. I would like to install tailscale on this unit so that I can connect it to the tailscale network. If I may ask, is this possible in some way? I understand that the cloudhub is built on one of the Linux distributions, but am not sure which and am not sure if anyone has done this and, if so, with what set of instructions. Has this been done before?

 

Thanks.

 

VirtualHere server 4.6.4 (windows) randomly crashes

Forums

My VirtualHere server (v4.6.4 on Windows 11) randomly crashes, often several times a day. In the Windows Event log there's no record about the crash, just a sudden restart after a period (minutes to hours) of no activity. Is there anywhere else to find log information that could give some indication as to what went wrong? The client is v5.6.1, also on Windows 11.

USB Device Troubleshooting

Forums

When I first boot my device it works as expected, but after a few minutes, could be 5 or 30, the USB device (Stream Deck Mini) becomes unresponsive.  Its hard to troubleshoot because the host see's the Stream Deck, but when keys pressed, nothing happens.  If I reboot the Pi, it comes back alive, I'm just trying to figure out how I can troubleshoot this.  Any thoughts?

Client Doesn't connect to Server Hub Application Fault vhui64.exe 5.6.1.0

Forums

Having issues since the weekend with the Virtual Hub Client connecting to the Virtual Hub Server.

The error i'm seeing is: Application Error

Faulting application name: vhui64.exe, version 5.6.1.0, time stamp: 0x660f719b
Faulting module name: ucrtbase.dll, version: 10.0.19041.3636, time stamp: 0x81cf5d89
Exception code: 0xc0000409
Faulting Application path: E:\VirtuallHere\VirtualHereClient\vhui64.exe
Faulting Module path: C:\WINDOWS\System32\ucrtbase.dll.

Please could you advise.

Best regards, Ian

Rpi5 questions.

Forums

Hi, I see there is an rpi3 and 4 image.

Will this work on the rpi5b 4gb ram model?

In the past I've had multiple rpi2 fail on me (mainly sue to faulty SD cards and power). If an SD card or Rpi needs to be replaced is the license transferable to the replacement machine?

Thanks.

Using mouse/keyboard on server device

Forums

Hello,

 

I'm running VirtualHere on my Macbook so I can keep my gaming pc in the basement with my sim racing rig but still play regular games at my desk with my Logitech gaming mouse + keyboard. I'm using VirtualHere to connect those devices to my PC so I can use Logitech G Hub with them (G Hub on on Mac has far fewer features).

 

USB dongle is not used, service doesn't restart

Forums

Hi,

I have the issue that my dongle is not used. It has been working, but then stopped for some reasons. Restarting, stopping service takes quit long. 

Also system hangs after sudo reboot. Don't know if virtualhere causing this issue too.

I would be grateful for any hints!

journalctl output