Support

Description

Support for VirtualHere hardware and software

HASP dongle on Mac M1

Forums

Hello,

I have installed latest virtualhere universal for a macbook with the M1 chip. It's working properly with a usb flash device though I am facing issues when binding a Sentinel HASP key, it shows up on the client but i have an error when connecting to it. Client shows no log and I have the error below on the server:

Autolaunch at Boot? (Mac)

Forums

Hey, sorry if this has been answered before, but I'm not able to find it (which is weird because I thought for sure I found this info before). I've had VH Client running on almost every os including Catalina flawlessly for years, but recently I bought a new computer with Catalina and I'm having trouble getting VH Client to auto launch at boot. I have put the app in the login items, which I don't think is how I used to do it, and it doesn't launch. I have to manually click the app to launch it. I think I used to use a command line to have the client boot automatically? Thanks.

State of iPhone sharing to Mac in 2022

Forums

Hi, I've been test driving the state of sharing an iPhone 7 with a Mac Mini client with VirtualHere. After several hours of failed attempts at troubleshooting (I'm a software developer myself so I was able to tinker with the systems, sadly to no avail), I think it's time to write here to summarize the situation as I see it (just in case it is useful for future readers), and ask for a bit of official comments here :-)

The details of my machines are:

The server:

Trying to Uninstall

Forums

I am trying to uninstall Client 5.3.2 in Windows 10.

I have tried opening an admin powershell window and entering vhui64.exe -y however this fails with vhui64.exe : The term 'vhui64.exe' is not recognized as the name of a cmdlet, function,..... I have also tried using vhui32.exe.

What am I doing wrong? Can you advise how I can uninstall the client & drivers?

Thanks

Regarding single-device sharing on RPi zero W

Forums

I was wondering if you'll ever consider allowing a license type for single-device sharing (same limitations as the trial, but without the constant trial popup), as i'm only ever going to have a single device on a pi zero, but it's frankly absurd to spend $50 on a license that I can't ever move to another piece of hardware. this would be the only software license in my entire life that behaves this way, and is an unreasonable stipulation when the end result is a $50 license permanently tied to a $15 piece of hardware.

Disconnect USB device on another computer

Forums

Hello !

It seems that support for disconnect an USB device from another computer has been dropped in v5.3.4
I tried to update the server, but no chance ...
I had to downgrade to v5.1.4 which is the one I used before, to get this feature back.

Setup is Raspberry Pi 3B+ with optimised server build and clients are on MacOS several versions from High Sierra to Mojave with client version 5.3.4
Didn't try with clients on MacOs 11 to 13

Can you fix this please ?

Thanks.

Bad lag and frequent disconnects from Nvidia Shield Pro to Windows PC

Forums

Hello,

I am getting very frequent disconnects and bad lag on the following setup:

Server (licensed): Nvidia Shield Pro 2019 (ethernet)
USB device: TP-Link UB500 Bluetooth Adapter
Bluetooth device: Dualshock 4 controller
Client: Windows 10 PC (ethernet)
Streaming software: Moonlight

Plugging the usb bluetooth device directly into my PC does not result in any issues.

I am able to stream 4k content without any issues between the two devices.

Please advise on how best to proceed.

Thanks and regards.

Virtual PC won't connect to main server

Forums

Just a fair warning knowing me I'm very likely doing something wrong and just not realizing it.

I have the server running on my PC just fine, however my issue is that on the Virtual PC I want to get my USB devices to show up on, it doesn't "see" my PC. I'm not sure why. It just says "Hubs" and nothing else. What do I do here?

Thanks.