Support

Hello,

I tried to google this error before posting but couldn't find this specific error code. I usually get disconnected from my VH android server at least once every time I connect. Below is the crash report from last night. Any advice on how to fix?

Hello,

I can currently use my xbox controller to wake my Windows 11 PC from suspend with the Xbox One Wireless Adapter plugged directly into it. If I use Virtualhere server on my Nvidia Shield and client on my Windows 11 PC will I also be able to wake from suspend?

Hello,

I'm experiencing an issue with an Aladdin digital signature token.

I'm using a QNAP TS-231P2 as a server. I’ve installed the server version (4.4.0) from the App Center, and everything works correctly on the local network—the device is detected and recognized without issues.

However, when I try to use the token remotely (via VPN—L2TP or WireGuard—or through port forwarding), the server is recognized and I hear the “device connected” sound in Windows, but SafeNet does not recognize the token.

Hello,

So I have tried the free trial on my Galaxy Tab S10U as a server and have the client running on my windows 10 pc at home which I was using sunshine to access. I was surprised to see the arduino connected to my tablet was read into arduino ide at home. Meaning it can communicate via serial ports as well. I wanted to try more but my license expired. However ive seen reddit posts and youtube videos showing what I want to try working. So i was thinking of buying it for my tablet (to be used as the server).

I plan to connect:

I wanted to ask if anyone has a solution to a problem I have. I wanted to use my moza r3 with virtualhere, sunshine and moonlight . I plugged the wheel in my laptop and was streaming my desktop to it. It almost worked , the game was detecting my wheel but affecting the game physics . In le mans ultimate and assetto corsa driving out of the pits isn't normal speed . It's like there is some sort of stutter on the car and 60 kph looks like 20 or 10. Just hoping anyone has an idea or maybe this just isn't possible to do.

Serial:(none)

So I'm running VirtualHereUniversal as a service on a MacOS Virtual Machine. I have a USB dongle that I connect to with 
VirtualHereUniversal -t "USE,<address>"

I get OK, then I disconnect with

VirtualHereUniversal -t "STOP USING,<address>"

And I get FAILED and if I immediately VirtualHereUniversal -t "LIST" it will say the device is still in-use by me, but if I wait around 1 second and list the devices again it will show it is no longer in use by me.

Currently I am using the trial version of your product.   I am using a Proxmox VE (8.4.1) Win10 (19045.4717) VM as the client with my iphone (14 Pro Max with iOS 18.5) virtually attached using VirtualHere.  The server is a Win10 (build 19045.5965) physical device. 

Problem: The VirtualHere client sees the iphone being presented by the VirtualHere server.  As soon as I select "use this device" the client crashes with BSOD indicating SYSTEM SERVICE EXCEPTION with vhusb3hc.sys. The log on the VirtualHere server captured this: 

I just installed a new GL-inet AR300 router running VirtualHere Server 4.8.0 with the new VirtualHere USB hub connected to it.

I can successfully power cycle each port on the hub which is excellent. However, any time the router is power cycled, each port on the hub must be set to power on by default.

The entire purpose of purchasing this hub is I need to leave it connected to a ham radio repeater via a USB/serial adapter at a remote site. 

Hello,

I am looking to get a license for my server so I can run it as a service, but there is no option to License Server. When I click settings, only options I see are View Server Log, Start minimized, Backup and Restore configuration, About.