Support

Description

Support for VirtualHere hardware and software

Immediate disconnection upon connection with "Error 22 discarding urb", windows to pi

Forums

Hi,

I'm testing out VirtualHere to connect to audio gear remotely for setup purposes. No audio is transferred over USB only configuration, so the issues I'm having shouldn't be bandwith related.

The client is running windows and the server is on a Raspberry pi 3b+

Upon connection, I get a disconnection with the following logs.

Server:

USB Licensing Dongle not passing through (Windows Server -> Win11 for Workstations)

Forums

I have an audio workstation PC, a video editing rig, and a file server. I'm trying to virtualize my software activation dongles because I'm constantly having to move them around and it's REALLY annoying. Anyway, I activated a bunch of software plugin licenses to a spare USB dongle passed through via VirtualHere. Now, that software will ONLY recognize that USB dongle when it's passed through. If it's plugged in directly, it sees it as a USB dongle with a bunch of invalid software licenses. 

midi devices shows, can be used, but applications don't see them?

Forums

I have a Novation Launchkey mk3 49 midi controller hooked up to a windows 10 machine running the trial version of the virtualhere server, and a hyper-v windows 10 instance that's running the client, and can see all the shared devices, but the Launchkey shows as an audio device (little speaker icon) and when I say "use this device" it gets shared, the client OS shows an active "LKMK3 MIDI" entry in the "sound, video, and game controllers" section of Device Manager, but applications like FLStudio or Nanohost don't see any midi devices.

line6 hx stomp

Forums

I'm using mac Mojave and Monterey connecting liine6 HX stomp via raspberry pi virtualhere. It shows the it was connected, but when I use HX edit software, it show devices is not connected. Since the device besides preset editing, also transmit digital audio signal, when i use DAW software, it shows it was connected. So its onlyy problematic in HX edit. How to solve? 

Trying to connect iOS 15 to a Mac Client from a Windows Server constant Disconnect

Forums

Hey Guys! New here, trying this out. I'm connecting an iPad to a Windows Laptop, and trying to share that connection to a remote Mac VM, to debug an app on a real device. The thing is that when I share the device, it disconnects and reconnects again on the server, without sharing the connection. Tried Auto Use Device and Port, which happens to do a disconnection/reconnection loop. Tried also putting "onReset.$VENDOR_ID$.$PRODUCT_ID$=" into custom event handler without any sign of success.

Thanks for your time!

Virtualhere on Windows Server without login

Forums

Hello,

I installed VirtualHere on my Win2k16 Server as a Service and I am trying to passthrough an USB Printer and an USB to Serial Converter from a client Machine.

It seems to work fine as long as somebody is connected to the Server. But in the mornings or some time after I log off the administrator account we won't be able to print or to connect to the usb-converter (which should open a cash tray).

User works over Remoteapp directly on the server.