Support

Hello

I have a licensed copy of the server running on a Raspberry PI (not v2). It is connected to a USB hub and into that are a USB<->RS232 interface. This is connected to my Ham Radio Transceiver. This is working fine.

I also wish to share the audio interface attached to my transceiver. This is a Signalink USB Audio Codec. When I plug it into a PC and look at its properties I can see the following: USB\VID_08BB&PID_2904&REV_0100&MI_00; USB\VID_08BB&PID_2904&MI_00

Michael,

It would be nice and useful to show in client not only the IP address of the client who is using the device but also the NETBIOS name and client username (if possible)

For example: 10.10.10.100 (username@DOMAIN at PCNAME)
Now it's quite hard to find out who is using the device especially when PCs get their IPs by DHCP and users are sitting in different rooms)

<p>I just wanted to report a bug: I noticed that my Mac Client still has v3.0.9. If I open up the Client Window and click on "Check for Updates" in the right-click Context-Menu, it keeps on saying "You have the latest version of the client". I guess that's not intended when v3.2.5 is available via the VH Website?</p>

Hi.

I installed the virtualhere server on my Raspberry Pi and am using the client on a Windows Server 2012 R2. The server seems to work perfectly as a service. The USB device becomes shared when the Pi is rebooted etc.
On the client side however the USB device does not appear in the device manager even though it is shown with a star (*) in the dialog that is shown when using the "LIST"-command. I have not installed Bonjour, but added a manual hub and configured the device to be auto-used.

I've got a Cyberpower UPS connected via USB to my QNAP NAS. The QNAP built in software detects it as a valid UPS but I prefer to use the UPS USB connection shared out to a VM via VirtualHere. I'm wondering if ths built in software conflicts with it as the Cyberpower software is unable to detect the device even though I can successfully 'use' it from the Windows client but it shows up as just a 'USB input device'.

Hi,

setup:
client - win7, vh 3.2.4
server - rpi2, vh 2.6.0, Prolific USB-to-serial device

Usually all works well, a single COM port appears on device manager on Win7.

Once in 2-3 days or so, I reach a case where the "COM" stops functioning.
Then, if selecting 'stop using' and the 'Auto-use port' on VH client, a second functional COM port is added to device manager.
(i.e. the 1'st 'non functioning' com port remains visible on the device manager list)

Hello,

Setup:
client - win7, vh 3.2.4
server - rpi2, vh 2.6.0, Wifi dongle EW-7822 (note: USB3.0)

Usually all works well.
Once in 2-3 days of extensive usage, I reach a case where dongle stops working:
- On Win7 WiFi dialog, no networks are visible
- both Win7 and VH display the device, as usual. Then after restarting VH client, the device no longer displayed neither on VH or on Win7.

I have a security dongle that is not detected by VirtualHere. Where can I find help? I have screenshots of device on Windows Device Manager.

Hi,
I use the Free Version of VirtualHere on an OrangePi 2+
The Client is a Windows 10 PC with VirtualHere 3.2.2
The Server has Version 2.5.6

Every time i start scanning I get an error message from ScanGear
"Code : 2,155,0"

What is the maximum length for the device names?